International Order Fulfillment Consultant

hace 3 meses

Saltillo, México Steelcase A tiempo completo

We are hiring an **International Order Fulfillment Consultant** who will be supporting our Order Fulfillment Global and local team to achieve a phenomenal experience to our customers and dealers.
- This person is the primary business consultant between Steelcase NA, Dealers and Field Sales dedicate mentoring and handling dealer activities prior to order being created and placed with Steelcase.
- Understands the Steelcase order fulfillment value stream, and optimizes supply chain, manufacturing, and delivery efficiencies, resulting in a phenomenal customer experience.
- Possesses good interpersonal skills to effectively modify dealer behavior to conform to the Accelerate order management model.
- Aware of and supports Lean and continuous improvement methodologies.
- Understands the health and well-being of the dealership through performance measures and plays the role of the dealer advocate to quality and manufacturing management for awareness and drives process improvement.

**Who You Are**:
**Required Skills and Competencies**
- Bachelor’s degree in International Business, International Relations, Engineering or related.
- At least 2 years of experience in a similar role is a must.
- Advanced English spoken and written is a must.
- SAP knowledge is a must.

**Preferred Skills and Competencies**
- Knowledge in Logistics is a plus
- You understand technology used to support order management activities (SharePoint, Excel, Salesforce).
- You are an effective communicator, written and verbal and are able to organize thoughts and information before sharing.
- You can use interpersonal communication skills to positively interact with a variety of people.
- Demonstrate poise and confidence when presenting information to any size group. Has ability to lead pre-order meetings with dealer and field sales contacts.
- You have the ability to identify and implement remedial corrective action for order management problems or issues.
- Have an awareness of continuous improvement/Lean methodology. Understands quality documentation processes.
- Able to work with internal Steelcase departments to fulfill dealer orders and resolve problems.
- Display the ability to adapt based on work conditions and management of various time sensitive tasks.
- Good customer service and order management skills.

**Why people choose to work with us**:
At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

**Who we are**:
Organizations around the world trust Steelcase to help them create places that help people work better, be inspired, and accomplish more. We design, manufacture, and partner with other leading organizations to provide architecture, furniture, and technology solutions
- accessible through a network of channels, including over 800 Steelcase dealer locations. Steelcase is a global, industry-leading, publicly traded company with fiscal year 2021 revenue of $2.6 billion.

**What Matters to Us**:
More than qualifications, we’re looking for talent and potential. We are proud to have a diverse and inclusive workforce, and we're always looking to improve our global community. We value applicants who are comfortable interacting with people different from themselves, building mutual respect and positive relationships. We invite people from all backgrounds and genders to apply.
- Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years._

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