Customer Success Manager

hace 7 meses


México Apli A tiempo completo

Como Customer Success Manager, trabajarás con clientes para asegurarte que alcancen sus objetivos y el valor prometido por el equipo de ventas.

Te convertirás en su asesor de confianza en soluciones del futuro del trabajo, desarrollarás un entendimiento profundo de sus procesos de reclutamiento, les mostrarás cómo agilizarlos con nuestra tecnología y supervisarás la implementación y adopción de nuestra solución.

Para esta posición, debes sentirte cómodx revisando objetivos de negocio y procesos con directivos de grandes empresas, entendiendo sus requerimientos, desglosando problemas complejos con un enfoque disciplinado y combinando analítica y lógica de negocios para proponer soluciones.

**En un día típico en Apli vas a...**
- Trabajar junto con clientes para entender sus procesos y necesidades
- Coordinar a los equipos de servicios profesionales y ciencia de datos de Apli para asegurar que damos solución a las necesidades de los clientes
- Analizar datos de los clientes para desarrollar ideas de cómo mejorar su experiência
- Compartir ideas al equipo de producto de Apli a partir de tu experiência con los clientes
- Construir relaciones significativas con tomadores de decisiones clave de nuestros clientes
- Fomentar ventas incrementales

**Esta oportunidad es para ti si tienes...**
- Licenciatura o ingeniería terminada
- Mínimo 2 años de experiência laboral en client success, gestión de proyectos, consultoría o implementación de sistemas
- Alta organización y capacidad de realizar tareas múltiples
- Excelentes habilidades de comunicación y persuasión
- Excelentes capacidades de análisis y síntesis
- Muy alta capacidad de aprendizaje
- Pasión por la tecnología
- Espíritu emprendedor Serás ideal para este puesto si
- Experiência trabajando en una startup, empresa de tecnología de rápido crecimiento o consultora
- Experiência en gestión de proyectos tecnológicos como product owner o scrum master

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Sueldo: $25,000.00 - $45,000.00 al mes

Horario:

- Lunes a viernes
- Turno de 8 horas

Pregunta(s) de postulación:

- ¿Tienes experiência en compañías Startup?
- ¿Tienes experiência gestionando proyectos?

Idioma:

- Inglés (Deseable)

Lugar de trabajo: Empleo presencial



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