Cmi Mexico Customer Success Manager

hace 2 semanas


Tlahuac, México NielsenIQ A tiempo completo

**Company Description**
**Job Description** About this job**

In NIQ we are looking for an experienced consultant for the analytics (CMI) area. The consultant may give service and attend the research area of our clients. The Client Success Manager is responsible for developing client relationships by acting as a trusted adviser with a focus on retention and customer advocacy. A successful person for this role will be highly relationship driven, proactive and have an acute understanding of their clients’ needs and challenges.

**Responsibilities**
- Ensure seamless execution of projects.
- Demonstrate proficiency in managing multiple projects concurrently.
- Deliver all projects with a focus on high-quality work and timely completion.
- Facilitate effective communication and coordination among team members and stakeholders across various domains.
- Utilize data analysis and interpretation skills to provide actionable insights for clients' business decisions.
- Employ a consultative approach while collaborating closely with clients.
- Serve as the primary liaison between clients and the organization, adept at conducting business discussions.

**Qualifications** Qualifications**
- Bachelor's degree in Marketing, Actuarial Science, or a related field.
- Strong numerical aptitude.
- Extensive experience in data analysis.
- Minimum of 5 years of relevant experience in either agency or client settings.
- Proven track record in client servicing.

**Additional Information**

**Our Benefits**
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)

**About NIQ**

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

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