After-sales Service Technician/engineer

hace 3 semanas


Monterrey, México Impulsores Estratégicos REGO A tiempo completo

**The main objective for this position**: Enhance our after-sales service guarantee, improve customer experience, and enhance market reputation

**Main challenge**: Adapt to work on business trips; Technology updates quickly, strong learning and communication are required.

**Responsibilities**:

- Responsible for the installation and commissioning of the company's laser cutting machine, and carry out technical training, maintenance and upgrading for customers.
- According to the maintenance tasks arranged by the superior, repair and solve the faults of the laser cutting machine.
- Master and manage customer maintenance information and machine and cooperate with sales to do technical support.
- Handle customer complaints, resolve complaints, and appease customers.

**Job scope**: Mainly work in Mexico, short-term business trips may require travel to neighboring Latin American countries

**No experience in the laser cutting machine**
- University graduate, major in electrical or automation
- Adapt to domestic business trips and short-term business trips to neighboring countries in Latin America
- Can communicate with English

Tipo de puesto: Por tiempo indeterminado

Salario: A partir de $15,000.00 al mes

Horario:

- Horario flexible

Prestaciones:

- Horarios flexibles

Tipos de compensaciones:

- Bono anual

Experiência:

- ventas técnicas: 1 año (Deseable)

Idioma:

- ingles avanzado conversacional (Deseable)

Disponibilidad para viajar:

- 50 % (Deseable)

Lugar de trabajo: Una ubicación



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