Service Desk Agent

The Service Desk agent provides support services L1 and sometimes L2 and ensures high customer satisfaction. The Service Desk agent investigates the reason behind the issues, troubleshoots the technical problems, and resolves the relevant issues. Also, the Service Desk agent analyzes the problems and records the issues addressed and the relevant resolutions...

About the Role:Cognizant is seeking a highly skilled Service Desk Agent to join our team. As a Service Desk Agent, you will be the first point of contact for our clients, providing technical support and resolving issues in a timely and professional manner.Key Responsibilities:Provide technical support to clients via phone, email, and chatResolve technical...

Unlock Your Potential with CognizantWe're seeking a talented Service Desk Agent to join our team at Cognizant, a leading IT services provider. As a key member of our support team, you will play a vital role in delivering exceptional customer experiences and driving business growth.About the RoleThis exciting opportunity is perfect for individuals who are...

Service Desk Agent OpportunityWe are seeking a skilled Service Desk Agent to join our team at Tata Consultancy Services (TCS) in Guadalajara. As a Service Desk Agent, you will be the first point of contact for our clients, providing technical support and resolving issues in a timely and professional manner.Key Responsibilities:Provide technical support to...

Do you speak English? This position is for you! We are looking for a competent **Service Desk Agent** to provide quick and effective technical assistance related to software and hardware. You will answer queries on basic technical issues, resolve or offer advice to solve them. **Requirements**_**:_ - Fluent English (Spoken/Written) - 2 years' experience in...

Do you speak English? This position is for you! We are looking for a competent **Service Desk Agent** to provide quick and effective technical assistance related to software and hardware. You will answer queries on basic technical issues, resolve or offer advice to solve them. **Requirements**_**:_ - Fluent English (Spoken/Written) - 2 years' experience in...

Do you speak English? This position is for you! We are looking for a competent **Service Desk Agent** to provide quick and effective technical assistance related to software and hardware. You will answer queries on basic technical issues, resolve or offer advice to solve them. **Requirements**_**:_ - Fluent English (Spoken/Written) - 2 years' experience in...

We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

Role Purpose Maintaining, analyzing, troubleshooting, Hardware and software, cosumer service Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used...

Service Desk Agent Job DescriptionWe are seeking a highly skilled and experienced Service Desk Agent to join our team at Cognizant. As a Service Desk Agent, you will be responsible for providing technical support and troubleshooting for our clients, ensuring smooth and efficient IT services.Key Responsibilities:Provide technical support and troubleshooting...

**Not Applicable** **Qualification**: Not Applicable ** Responsibility**: Not Applicable **Must Have Skills** - Service Desk

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place to Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

Job DescriptionOverview:As a Service Desk Analyst at Wipro Limited, you will be the first point of contact for B2B users who call our Service Desk to troubleshoot end-user issues. Your primary role will be to provide primary user support and customer service, ensuring that our clients receive timely and effective assistance.Key Responsibilities:Provide...

{"Job Title": "Service Desk Analyst", "Job Description": "At Wipro Limited, we are seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for our B2B users who call our Service Desk to troubleshoot end-user issues.**Key Responsibilities:*** Provide primary user support and customer...

Job SummaryWe are seeking a highly experienced Service Desk Operations Manager to lead our Service Desk team at Cpi Aim De Mexico. The ideal candidate will have a strong background in IT service management, customer experience, and team leadership.Key ResponsibilitiesDevelop and implement service desk strategies to improve customer satisfaction and...

Job Summary:Cpi Aim De Mexico is seeking a highly skilled Service Desk Manager to lead our IT Service Desk operations. As a key member of our team, you will be responsible for developing and implementing Service Desk operational best practices, ensuring high customer service standards, and driving process improvements to impact operational and financial...

{"title": "Service Desk Agent Role", "description": "We're seeking a skilled Service Desk Agent to join our team at Cognizant. As a Service Desk Agent, you will be the first point of contact for our clients, providing timely and effective support to resolve their technical issues.Key Responsibilities:Handle inbound calls and emails in a professional and...

Tata Consultancy Services is an IT services, consulting and business, ensuring a level of certainty no other firm can match. TCS offers a consulting-Lead, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network. **Requirements**: - Minimum 1 year experience as a customer...

Not Applicable Qualification : Not Applicable Responsibility : Not Applicable Must Have Skills Service Desk Good To Have Skills Change LifeCycle Mang Desktop Support - Remote Incident Management End User Tools - Nexthink Service Now Windows Networking