IT Technical Support
hace 4 días
**Ubicación: AGS / Hibrido**
**Práctica**:Global IT Support
**Industria - Sector**:Servicios IT
**Conocimientos y experiência necesaria**:
- 1+ años de experiência brindado soporte de primer Nível
- Conocimientos en Service Central y Service Now ( Remedy o un sistema de tickets) Active Directory
- Soporte a herramientas Internas (Capacitación), oficce, vpn, administrativa corp directory, virtualización,
- Disponibilidad de horario completo trabajado 24X5
- Capacidad para resolver problemas
- Buena comunicación
**Nível de Inglés: Avanzado**
Crecimiento Profesional
**Tecnologías**:
Conocimientos en Service Central y Service Now ( Remedy o un sistema de tickets) Active Directory
**Habilidades**:
Trabajo bajo presión, calidad en el trabajo y orientado a resultados, buscar activamente formas de mejorar la eficiencia y eficacia de los procesos. Capacidad para aplicar el pensamiento estratégico y demostrar la comprensión de los requisitos de ejecución. Capacidad para tomar decisiones guiadas por políticas, procedimientos y planes de negocio con una orientación limitada. Perspicacia empresarial y financiera y desarrollo de casos empresariales.
**Tu carrera en Capgemini**
- Al trabajar en un ambiente de equipo, nuestros consultores se enfocan en el análisis, diseño y desarrollo de soluciones basadas en tecnología para los clientes de Capgemini.
- Trabajarás en conjunto con especialistas funcionales, técnicos y del negocio para ayudar a desarrollar la implementación e integración de soluciones y sistemas innovadores incluyendo metodologías, técnicas y herramientas.
- Contribuirás de una manera responsable y oportuna con la satisfacción del cliente proporcionando servicios y productos que generan valor agregado.
- Capgemini ofrece una compensación competitiva y beneficios superiores a los de Ley.
- Nuestras oficinas centrales están en París, Francia y tenemos presencia en más de 50 países. Somos más de 340 mil profesionales en México, ubicados en Ciudad de México, Aguascalientes y Monterrey.
- Capgemini ha desarrollado metodologías propias a nível global: Collaborative Business Experience y Rightshore.
**Te encantará trabajar en Capgemini porque**:
- Ofrecemos una experiência única de reclutamiento y onboarding, y te ayudamos a construir las bases de tu carrera y habilidades profesionales.
- Proveemos un ambiente de trabajo colaborativo basado en nuestros 7 valores: Honestidad, Audacia, Confianza, Libertad, Espíritu de Equipo, Modestia y Diversión.
- Promovemos un ambiente que te permite planear y desarrollar tu carrera.
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