Collections Specialist

hace 19 horas


Ciudad de México, Ciudad de México World Business Lenders, LLC A tiempo completo
About World Business Lenders

World Business Lenders (WBL) is a U.S.-based company that provides short-term real estate collateralized commercial loans to small and medium-sized businesses throughout the United States.

We are seeking a detail-oriented and experienced Collections Analyst to join our Loan Collections team. The ideal candidate will have a strong background in collections, outstanding analytical skills, and the ability to collaborate effectively with internal and external stakeholders.

Key Responsibilities
  • Monitor loan aging reports to identify troubled accounts and proactively contact borrowers to inform them of missed payments.
  • Engage with borrowers through email and phone calls to address payment delinquencies, offering solutions and negotiating payment plans as needed.
  • Regularly update the loan collection portfolio, documenting all collection activities, borrower communications, and payment statuses.
  • Send final payment notices to borrowers once all internal collection efforts have been exhausted.
  • Maintain thorough records of collection efforts and status of accounts.
  • Refer accounts to the company's legal team for further action when borrowers fail to comply with payment terms.
Requirements
  • 2-4 years experience in Collections, Customer Service, or a related field.
  • Loan/mortgage industry experience preferred.
  • 100% fluency in English, with exceptional English verbal and written communication skills.
  • Bachelor's Degree in Business Administration, Finance, Economics, or a related field preferred.
  • Experience with Microsoft: Outlook, Excel, Word, PowerPoint, and Teams is required.
  • Ability to prioritize effectively and meet deadlines.
  • Excellent attention to detail.
What We Offer
  • Contract/Consultant position.
  • Competitive compensation (DOE).
  • 11 US Paid Holidays.

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