Bilingual Customer Service Representative

hace 4 días


Guadalajara, Jalisco, México HRPV Human Resources Puerto Vallarta A tiempo completo
About the Role

We are seeking a highly skilled and organized Bilingual Customer Service Representative to join our team at HRPV Human Resources Puerto Vallarta. As a key member of our legal team, you will provide crucial administrative support to attorneys and deliver outstanding client service.

Responsibilities
  • Manage client phone calls and provide exceptional customer service.
  • Assist with non-litigation legal documentation and drafting key documents.
  • Schedule and confirm appointments for U.S. attorneys.
  • Update clients and respond to inquiries accurately.
  • Schedule appointments and generate leads.
Requirements
  • Fluent in English (B2 level or higher).
  • Resident of Guadalajara or nearby areas.
  • High School Diploma or bachelor's degree.
  • At least 6 months of relevant experience.
  • Basic computer skills (Microsoft Office).
  • Legal knowledge (advantageous but not necessary).
What We Offer
  • Competitive salary (13,000 to 15,000 pesos per month AFTER taxes, based on skills and English proficiency).
  • Opportunities to increase earnings based on value added.
  • Career growth within an American culture company, all while staying in Mexico.
  • Numerous opportunities for career advancement.
  • A vibrant and enjoyable work community.
  • All legal benefits.
  • 5,000 pesos referral bonus.
  • Fixed 8-hour shifts, Monday to Friday.
  • Fully paid, effective training.


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