Customer Success Representative
hace 4 semanas
Job Description
Customer Success Manager
Schneider Electric Gruppe is seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will be responsible for ensuring customer satisfaction and driving business growth through effective relationship management and strategic account planning.
Key Responsibilities:
- Nurture and Develop Client Relationships: Build and maintain strong relationships with existing clients to understand their business needs and identify opportunities for growth.
- Identify and Match Client Needs: Analyze client requirements and match them with Schneider Electric Gruppe's products and services to drive successful expansion and renewal.
- Secure Customer Experience: Collaborate with internal stakeholders to ensure seamless delivery of contract services and maintain high levels of customer satisfaction.
- Align with Business Goals: Develop and execute strategic account plans to drive business growth and revenue expansion.
Requirements:
- Experience: Minimum 2 years of experience in a related position, preferably in a business-to-business (B2B) environment.
- Knowledge: Strong understanding of industrial processes and a preference for product knowledge in energy products, energy systems, and industrial automation.
- Language: Advanced English proficiency.
What We Offer:
- Opportunity to work with a leading global company in the energy and automation industry.
- Collaborative and dynamic work environment.
- Professional development and growth opportunities.
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