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Sales and Onboarding Manager

hace 2 meses

Xico, México Moove A tiempo completo

**About Moove**

Moove is a pioneering company in the vehicle financing industry, dedicated to democratizing access to vehicle ownership for mobility entrepreneurs worldwide. Our vision is to create a sustainable and integrated vehicle financing platform using cutting-edge technology and innovative productivity solutions.

**About the Role**

As a Sales and Onboarding Manager, you will play a crucial role in the efficient and effective onboarding of Moove drivers. Your primary responsibilities will include acquiring new leads, managing the sales pipeline, converting successful drivers, and ensuring they have a best-in-class vehicle pickup experience.

**Key Responsibilities:**

  • Build and lead a high-performing team to deliver exceptional in-person support to drivers during the customer acquisition and onboarding stages of their lifecycle.
  • Walk drivers through the onboarding process and equip them with the necessary tools to succeed.
  • Ensure all Know Your Customer (KYC) standards are upheld.
  • Develop and leverage local tools and CRM systems to optimize funnel management.
  • Collaborate with our Platform partner to ensure a seamless experience.
  • Manage driver referral and incentive schemes.
  • Monitor and improve conversion, contact, and churn rates.

**Requirements:**

  • A Bachelor's degree in a relevant field, such as sales, marketing, operations, or a related field.
  • A minimum of 4 years of experience in sales/account management or less if you are an overachiever (proven track record).
  • Excellent verbal and written communication skills in Spanish and English.
  • Experience in using CRM systems.
  • Proven ability to manage high-performing sales or account management teams.
  • Excellent interpersonal and presentation skills, with the ability to communicate effectively with others at all levels of the organization and externally.
  • Ability to work independently with minimal supervision.
  • Ability to thrive in a fast-paced environment.

**About the Team**

Our team is collaborative, positive, curious, and engaged. We think creatively, work efficiently, laugh often, and are seeking like-minded individuals to join us in our mission to revolutionize vehicle ownership and make cities better.

As an Equal Opportunities employer, we welcome people from all backgrounds who share our passion for innovation and our commitment to making a positive impact.

EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation, or any other protected characteristic.

Moove's Vision: To build the largest integrated vehicle financing platform for mobility entrepreneurs using technology and future productivity.