Onboarding Coach
hace 1 mes
We are seeking a highly skilled Onboarding Coach to join our team at Cloudbeds. As an Onboarding Coach, you will play a critical role in ensuring a seamless onboarding experience for our customers, providing exceptional support and guidance to help them get the most out of our platform.
Key Responsibilities- Follow up with new accounts and assist with the onboarding process
- Assist and support our existing customers daily in the use of our software
- Partner and work closely with Sales to define and achieve customers' success criteria
- Troubleshoot and make outbound calls for escalated issues and onboarding calls
- Use training materials to keep up-to-date with the latest system updates
- Attend company-wide online training sessions
- Utilize customer service skills to resolve client inquiries
- Cultivate and maintain an excellent relationship with clients to build client loyalty/retention
- Develop and maintain a deep understanding of customers' business drivers and operational goals
- Gather client feedback and requirements for future releases of the software
- 1+ years of hospitality experience in hotels, hostels, BNBs or similar with Front Desk, Night Auditor, Revenue Manager, General Manager roles
- Experience in hospitality/tourism
- Communication skills and a positive attitude
- Fluent English
- Fluent in Spanish and/or Portuguese is a differential and a plus
- Problem-solving skills and emotional management
- Compatible graduation course (completed)
- More than 2 years of proven experience in the area
- Skill with computers and systems
- Excellent internet/wifi connection
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
This is an entry-level position, and we are looking for a motivated and enthusiastic individual to join our team.
This is a remote position that can be done from home.
-
Onboarding Coach
hace 1 mes
Xico, México Third-Party Job Posts A tiempo completoJob Title: Onboarding Coach - Hospitality ExpertCloudbeds is seeking a highly skilled Onboarding Coach to join our team. As an Onboarding Coach, you will be responsible for supporting customers and internal teams with Whistle-related questions, ensuring a seamless onboarding experience for our clients.Key Responsibilities:Follow up with new accounts and...
-
Lean Coach
hace 1 mes
Xico, México Capgemini A tiempo completoJob Title: Lean CoachCapgemini is seeking a highly skilled Lean Coach to join our team. As a Lean Coach, you will be responsible for facilitating the implementation of Lean principles and tools across various departments and teams.Key Responsibilities:Facilitate workshops and training sessions to educate employees on Lean principles and tools.Conduct process...
-
Coach de Desarrollo Operativo
hace 1 semana
Xico, México Capgemini A tiempo completo**Resumen del Puesto**: Buscamos a un Coach de Desarrollo Operativo para unirse a nuestro equipo en Ciudad de México. Este rol es fundamental para impulsar la adopción y aplicación de principios Lean en nuestra organización.**Información del Empleado**: La remuneración para este puesto será de aproximadamente $120,000 MXN al mes, dependiendo de la...
-
Building Sales Success Coach
hace 4 días
Xico, México Builder Lead Converter A tiempo completoAbout the RoleBuilder Lead Converter is seeking a skilled Client Success & Inside Sales Associate to oversee and address onboarding new clients and support ongoing technical needs. This full-time, virtual position requires a tech-savvy professional with excellent verbal and written communication skills.ResponsibilitiesConduct monthly client meetings to...
-
Enablement Business Partner
hace 4 semanas
Xico, México Motive A tiempo completoAbout MotiveMotive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. Our platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.We serve more than 120,000 customers - from Fortune 500 enterprises to small...
-
Especialista en Apoyo Académico
hace 3 semanas
Xico, México Aprende Institute A tiempo completoEn Aprende Institute, estamos buscando a un Especialista en Apoyo Académico para unirse a nuestro equipo dedicado a la educación online.Las responsabilidades principales de este puesto incluyen:Diseñar, organizar e implementar el proceso de onboarding para docentes en el área de Academic Support y otros roles administrativos, supervisores, coaches, entre...
-
Account Services Manager
hace 3 semanas
Xico, México Citi A tiempo completo**Key Responsibilities**:As a Senior Client Onboarding Manager at Citi, you will be responsible for leading the account opening and maintenance process, ensuring timely and accurate delivery of all account functions. You will also be responsible for delivering superior customer service and resolving customer issues. In addition, you will oversee the...
-
Desarrollador de Productos de Alto Rendimiento
hace 2 semanas
Xico, México Nike A tiempo completoDescripción del PuestoEn Nike, estamos buscando a un Coach Product Performance/ Subgerente Producto para liderar la planeación estratégica de producto de Performance en nuestra nueva Flagship Store en Ciudad de México.Esta persona será responsable de crear la estrategia de producto (Running, Fitness and Fútbol) incluyendo la exhibición del producto...
-
Strategic Partner Growth Director
hace 7 días
Xico, México Wellhub A tiempo completoAbout WellhubWellhub is a leading corporate wellness platform that connects businesses with thousands of fitness and wellness partners, offering a simple monthly membership solution.The OpportunityWe are seeking an experienced Senior Director of Strategic Partnerships to join our Marketing team in Mexico City. As a key member of our global partner marketing...
-
Entrenador de Desarrollo de Habilidades
hace 4 semanas
Xico, México Dif Tech A tiempo completoEn Dif Tech, estamos buscando a un Entrenador de Desarrollo de Habilidades que se encargue de diseñar y desarrollar programas de capacitación para nuevos y agentes de servicio al cliente actuales.Las responsabilidades del cargo incluyen:Diseñar y desarrollar programas de capacitación para agentes de servicio al cliente.Coordinar capacitaciones...
-
Human Resources Development Manager
hace 1 semana
Xico, México Hyatt Vacation Club A tiempo completoJob SummaryWe are seeking a highly skilled Human Resources Development Manager to join our team at Hyatt Vacation Club.About the RoleThis is an exciting opportunity to lead and coordinate all aspects of human resources development, including training and events, talent management, and employee relations. The successful candidate will report directly to the...
-
Educador Financiero
hace 4 semanas
Xico, México Platacard A tiempo completoBuscamos a un Educador Financiero que se una a nuestro equipo en Platacard y contribuya a la formación de nuestros agentes de servicio al cliente, ventas y recobro.Entre sus responsabilidades se encuentran:Diseñar y desarrollar programas de capacitación para nuevos y actuales agentes de servicio al cliente, ventas y recobro.Coordinar capacitaciones...
-
Automation Specialist
hace 5 días
Xico, México Capgemini A tiempo completoAbout This RoleWe are seeking a skilled Automation Architect to join our team in GDL and CDMX (Hybrid). As an Automation Architect, you will be responsible for developing automation test strategies, conducting assessments, and integrating CI/CD frameworks.Key Responsibilities:Develop automation test strategy for enterprise projectsConduct automation...
-
Senior Operations Director
hace 2 semanas
Xico, México Lionbridge Technologies A tiempo completo**Operations Management Opportunity**Lionbridge Technologies seeks an experienced Senior Operations Director to drive program management of key client engagements and oversee day-to-day site operations at our Boise, Idaho office. This role requires a results-driven professional with a passion for customer satisfaction and long-term partnerships.**Job...
-
Senior Recruiter
hace 4 semanas
Xico, México Product School A tiempo completoJob SummaryWe are seeking a seasoned Senior Recruiter to join our team at Product School. As a Senior Recruiter, you will be responsible for leading the end-to-end recruitment process, including sourcing, screening, interviewing, and onboarding for both full-time and part-time instructors, as well as event speakers.Key ResponsibilitiesManage the recruitment...
-
Customer Experience Manager LATAM
hace 3 semanas
Xico, México Swarovski A tiempo completoAbout Swarovski: Innovative and Iconic Global Brand Swarovski is a world-renowned luxury brand that brings joy and celebrates individuality through its exquisite crystal-based products of impeccable quality and craftsmanship. Founded in 1895 in Austria, the company designs, manufactures, and sells the world's finest crystal, gemstones, Swarovski...
-
Human Resources Specialist
hace 1 mes
Xico, México America Steel Trade Corporation A tiempo completoAbout America Steel Trade CorporationWe are a leading international trading company specializing in sourcing, exporting/importing, and distributing commodities to the North, Central, and South American Markets.Job SummaryWe are seeking a motivated and self-driven individual with significant communication and time management skills, and successful experience...
-
Human Resources Manager
hace 5 días
Xico, México Clockwork A tiempo completoAbout Clockwork: Empowering Innovation in Private MarketsWe are a digital investment office for private markets, driving technological innovation to support our clients' goals.Our team of experts provides cutting-edge solutions for a diverse range of investors, with a combined asset value of over $6 billion across client portfolios.Clockwork's unique...
-
Operations Director
hace 1 mes
Xico, México Lionbridge Technologies A tiempo completoSenior Operations ManagerAt Lionbridge Technologies, we're seeking a highly skilled Senior Operations Manager to join our team. As a key member of our operations team, you will be responsible for driving continuous improvement in all areas of delivery of service to our clients, with a primary focus on meeting and exceeding customer expectations.Key...
-
Business Partner for Diversity and Inclusion
hace 4 semanas
Xico, México Bsa-Jll - Lasalle Partners, Mex A tiempo completoAt Bsa-Jll - Lasalle Partners, Mex, we are committed to diversity and inclusion. We are seeking a dynamic individual for the role of HR Business Partner to join our team:**Key Responsibilities:**Integrate a mindset around diversity and inclusion constantly; be able and willing to coach others to understand ways to optimize the firm's values.Establish key...