ServiceNow Business Analyst
hace 3 horas
As a ServiceNow Business Analyst at Infosys, you will play a crucial role in driving business value by analyzing and improving business processes, systems, and user needs. Your primary responsibility will be to develop a clear understanding of the client's desired business needs and end state, and to conceptualize and visualize end-user experiences that delight the customer.
Key Responsibilities:- Analyze business processes and identify areas for improvement
- Develop business cases and facilitate analysis workshops
- Select the most effective solution and define User Acceptance Testing (UAT) criteria
- Partner with business users to gather requirements and translate them into business functionality
- Document workflows and results of business analysis
- Assist the technical team in translating application functionality into application architecture
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work with cross-functional teams
- Knowledge of ServiceNow and its applications
- Experience with business analysis and process improvement
At Infosys, we are committed to delivering exceptional service to our clients. As a ServiceNow Business Analyst, you will have the opportunity to work on challenging projects and make a meaningful impact on our clients' businesses. If you are a motivated and detail-oriented individual with a passion for business analysis, we encourage you to apply for this exciting opportunity.
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