Medical Information Specialist

hace 2 días


Xico, México Thermo Fisher Scientific A tiempo completo
About the Role

We are seeking a highly skilled Medical Information Specialist to join our team at Thermo Fisher Scientific. As a Medical Information Specialist, you will play a critical role in providing accurate and timely medical information to healthcare professionals, patients, and customers.

Key Responsibilities
  • Provide technical and medical information to customers via phone, email, and other channels
  • Analyze and research customer inquiries to provide accurate and concise responses
  • Identify, record, and triage adverse events and product complaints according to regulatory guidelines
  • Maintain thorough knowledge of project and corporate policies and procedures
  • Work closely with internal and external client contacts to resolve complex inquiries
Requirements
  • Bachelor's degree in a health care or life science field
  • Previous experience in a related field, such as medical information or regulatory affairs
  • Excellent verbal and written communication skills
  • Excellent language skills, including fluency in a second language
  • Proficient computer and keyboarding skills
Working Environment

Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. This role is a hybrid position, with 12 weeks of on-site training followed by regular in-office expectations.

We are an EEO/Affirmative Action Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.



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