Regional Client Management Executive

hace 4 semanas


Xico, México American Express Global Business Travel A tiempo completo
Job Title: Regional Client Management Executive

At American Express Global Business Travel, we're committed to helping our clients achieve success through innovative solutions and exceptional service. As a Regional Client Management Executive, you'll play a critical role in driving client satisfaction and growth.

Key Responsibilities:
  • Develop a deep understanding of key business drivers, organizational culture, and client needs.
  • Lead business planning, quarterly and annual reviews to ensure alignment with client goals.
  • Proactively identify risks and develop mitigation strategies to ensure service delivery meets contract requirements.
  • Maintain and share industry knowledge with clients, focusing on key themes such as sustainable travel and NDC.
  • Grow non-transactional revenue through exceptional relationship management and consultative sales skills.
  • Develop creative pricing strategies and contribute to ongoing client P&L management.
  • React to changing client needs and adapt to new projects.
Requirements:
  • Bilingual English-Spanish is a must.
  • 3+ years of account/client management, DAR, sales, or consulting experience required.
  • Previous experience with global clients and global service delivery/account implementations is a plus.
  • Demonstrated ability to quickly learn and articulate key product and value proposition knowledge.
  • Strong communication and problem-solving skills, with the ability to create strategic vision and build action plans.
What We Offer:

A collaborative culture where your voice is valued, and opportunities to make a meaningful impact on our industry. If you're passionate about delivering exceptional client experiences and driving business growth, we encourage you to apply for this exciting opportunity.


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