Marketing Guest Experience Ambassador

hace 2 días


Ciudad de México, Ciudad de México Hilton Grand Vacations A tiempo completo
Marketing Guest Experience Representative

We are seeking a highly skilled Marketing Guest Experience Representative to join our team at Hilton Grand Vacations. As a key member of our team, you will be responsible for delivering exceptional customer service to our guests, ensuring their vacation experience is nothing short of memorable.

Key Responsibilities:
  • Provide personalized service to guests, addressing their needs and exceeding their expectations.
  • Develop and maintain relationships with guests, understanding their preferences and tailoring our services to meet their needs.
  • Collaborate with internal teams to ensure seamless execution of guest experiences.
  • Stay up-to-date on company initiatives and promotions, effectively communicating them to guests.
Requirements:
  • Excellent interpersonal and communication skills.
  • Detail-oriented and organized, with the ability to manage multiple priorities.
  • Proficient in Microsoft Office and able to learn new software quickly.
  • Strong analytical and problem-solving skills, with the ability to think critically.
  • Able to work independently with minimal supervision and as part of a team.
About Us:

Hilton Grand Vacations is a leading vacation ownership company dedicated to helping owners and guests make every vacation a memorable one. We are committed to providing exceptional customer service and creating unforgettable experiences for our guests.

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.



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