Guest Experience Ambassador

hace 1 semana


Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo
Job Summary

We are seeking a highly motivated and detail-oriented Guest Experience Specialist to join our team at Marriott International, Inc. As a Guest Experience Specialist, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and unique.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and efficient manner.
  • Take ownership of the guest experience in the main areas of the hotel, with a focus on providing personalized service and exceeding guest expectations.
  • Complete reports and maintain accurate records to ensure seamless operations.
  • Deliver quality meals and share knowledge of the local area to enhance the guest experience.
  • Collaborate with colleagues to ensure that all guest needs are met and exceeded.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a customer-facing role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Physical stamina to stand for long periods and move around the hotel.
What We Offer

As a Guest Experience Specialist at Marriott International, Inc., you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same. You will be part of a team that is passionate about delivering exceptional guest experiences and exceeding expectations.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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