Guest Experience Ambassador

hace 5 días


Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo
Job Summary

We are seeking a skilled Guest Experience Expert to join our team at AC Hotels. As a key member of our staff, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and efficient manner.
  • Complete reports and share information about the local area with guests.
  • Assist guests with loading/unloading vehicles and transporting luggage to and from guest rooms and designated bell areas.
  • Take a hands-on approach to work, moving around the property and performing tasks that require physical effort.
Requirements
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 100 pounds and move around the property with ease.
  • High school diploma or equivalent required.
About Us

At Marriott International, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We are a global company with a portfolio of brands that includes AC Hotels. Our family members are passionate about delivering exceptional service and creating memorable experiences for our guests.



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