Fraud Operations Analyst
hace 1 semana
The Fraud Operations Analyst plays a crucial role in ensuring the effective implementation of fraud risk policies and controls to minimize the impact of fraud incidents and prevent losses. This position is part of the Fraud Operations team, which works closely with other teams to achieve its objectives.
**Key Responsibilities:**
• Conduct short- and long-term forecasting analysis and standardized fraud analysis to identify potential risks and trends.
• Make informed decisions based on established guidelines and best practices, working under general supervision.
• Develop and maintain a deep understanding of industry standards, business practices, and regulatory requirements.
• Collaborate with team members to ensure seamless communication and coordination in achieving team objectives.
• Identify inconsistencies in data or results and communicate findings in a clear and logical manner.
• Contribute to the business's success by delivering high-quality tasks and services.
**Requirements:**
• Relevant experience in a related role, preferably in the investigation and fraud claims process.
• Strong knowledge of the Investigation and Fraud claims process, including trend analysis and early fraud detection.
• Extensive knowledge of Citi's Transactional Processing platforms.
• Proficiency in Microsoft Office and Access.
• Excellent written and verbal communication skills, with the ability to remain unbiased in a diverse working environment.
• Bachelor's degree or equivalent experience.
**Citi's Commitment to Diversity and Inclusion:**
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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