Senior Technical Service Leader
hace 2 meses
We are seeking an accomplished SAP Basis Consultant to deliver high-quality results consistently.
Job Overview
SAP is the global market leader for business software, contributing significantly to the world's economic power grid. Our mission is to maximize customer success by taking responsibility for smooth end-to-end operations and reducing total cost of operation.
About the Role
As a key member of our ECS organization, you will contribute to SAP's Global strategy of helping customers adopt SAP S/4HANA on their path to the Intelligent Enterprise. This enabling function helps customers accelerate their cloud transformation journey, delivering business value and outcomes in the form and pace they desire from their SAP landscape.
Main Responsibilities
- Analyze customer business requirements, problems, and act as a trusted technical advisor for clients and partners.
- Act as a primary contact for technology discussions, innovations, and be recognized as the escalation point for technical issues.
- Understand customer business goals and challenges to suggest solutions and services.
- Advise customers on technical requirements, constraints, and support in various technical situations throughout their lifecycle within ECS.
- IDentify and position ECS services that deliver value to customers from ECS portfolio.
- Support customer Intelligent Enterprise transformation by acting as a technical consultant.
Requirements
- Bachelor's degree or higher in Computer Science, Engineering, Information Management, or related fields.
- Solid know-how on SAP Technologies and Products (SAP certification beneficial).
- Excellent analytical and solution-oriented skills with experience in working with cross-cultural teams.
- Hyperscalers certification (AWS, Azure, GCP) is a plus.
- Experience with shell scripting is desired.
Language Skills
- English (advanced/fluent written & spoken).
- Spanish is a plus.
Salary Estimate
$120,000 - $180,000 per year, based on location and experience.
Benefits
SAP offers a culture of inclusion, focusing on health and well-being, and flexible working models to ensure everyone feels included and can run at their best.
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