Bilingual Sales Representative

hace 2 días


Naucalpan de Juárez, México At&Amp;T A tiempo completo
Job Description:

Bilingual Inbound Sales Representative

At AT&T, we're committed to delivering exceptional service to our customers. As a Bilingual Inbound Sales Representative, you'll play a key role in achieving this goal.

Key Responsibilities:
  • Deliver Exceptional Customer Service: Provide top-notch support to our business customers, addressing their concerns and finding solutions that meet their needs.
  • Identify Growth Opportunities: Seamlessly integrate additional lines or services into customer accounts to help them expand their business.
  • Deepen Customer Understanding: Use effective communication, empathy, and a thorough understanding of customer needs to provide personalized solutions.
  • Gain Proficiency in Various Offerings: Develop expertise in a range of products and services, including Telephone Services, hotspots, wireless devices, DIRECTV, Internet solutions, and business systems.
  • Enhance Customer Plans: Upgrade, modify, and introduce new services to enhance customer plans and meet their evolving needs.
Requirements:
  • Advanced English Fluency: Effectively communicate with U.S. customers.
  • 1+ Year of Sales Experience: Proven sales skills and the ability to build positive customer relationships.
  • Technical Skills: Proficiency in personal computers and Microsoft Office products to research information and support customers.
  • Availability: Train and work 40 hours across 5 days of the week within our operating hours of 7:00 AM to 6:30 PM CST, Monday to Saturday.
Compensation and Benefits:
  • Monthly Base Salary: MXN$18,000 (before Taxes)
  • Average Monthly Bonus: MXN $8,000, when you meet your sales and service targets.
  • Monthly Grocery Vouchers: MXN $1,519 every 14 days.
  • Monthly Restaurant Vouchers: MXN $1,216 every 14 days.
  • Additional Perks: Life Insurance, 15 days of Christmas Bonus, Vacation days, onsite medical, and more.
  • Discount on AT&T Wireless Service: 50% discount on five lines of AT&T Wireless service.


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