Bilingual Sales Representative

hace 2 días


Naucalpan de Juárez, México At&T A tiempo completo
{"Job Title": "Bilingual Sales Representative", "Job Description": "

At AT&T, we're committed to delivering exceptional customer experiences. As a Bilingual Sales Representative, you'll play a key role in achieving this goal. Your primary responsibility will be to provide world-class support to our business customers, utilizing your sales skills and expertise to sell a broad range of AT&T products and services.

Key Responsibilities:

  • Deliver exceptional customer service and billing assistance, addressing any account-related concerns while finding product and service solutions that meet customer needs.
  • Identify growth opportunities for our business customers, seamlessly integrating additional lines or services into customer accounts to bolster their business expansion.
  • Deepen customer understanding through effective communication, empathy, and by thoroughly addressing their needs, ensuring personalized solutions are not just offered but tailored.
  • Gain proficiency in a variety of offerings, including Telephone Services, hotspots, wireless devices, DIRECTV, Internet solutions, and business systems.
  • Specialize in enhancing customer plans through upgrades, package modifications, and the introduction of new services.

What We Look For:

  • Advanced English fluency to effectively communicate with U.S. customers.
  • At least 1 year of sales experience with outstanding communication skills and the ability to build positive customer relationships.
  • Experience using personal computers and Microsoft Office products to research information and support customers while talking to them on the phone.
  • Availability to train and work 40 hours across 5 days of the week within our operating hours of 7:00 AM to 6:30 PM CST, Monday to Saturday, accommodating Daylight Saving Time and holidays.

Compensation and Benefits:

  • Monthly Base Salary: MXN$18,000 before Taxes.
  • Average monthly bonus of MXN $8,000, when you meet your sales and service targets.
  • Monthly Grocery vouchers MXN $1,519 every 14 days.
  • Monthly Restaurant vouchers MXN $1,216 every 14 days.

Work Environment:

This is not a remote job. This position requires you to work in our offices starting on your first day of training, and you will need to confirm your availability to work on site during the interview process. We do not currently offer remote or hybrid job opportunities.

Connect with your future today.

"}

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