Technical IT Support Professional

hace 7 días


Aguascalientes, Aguascalientes, México Bosch A tiempo completo
About Bosch

Bosch is a leading technology company with over 130 years of experience. We have a unique corporate culture based on solid values that drive us to improve every day.

Our products contribute to improving the quality of life of millions of people worldwide, and we are committed to making a positive impact on society.

About the Job

We are seeking a Technical IT Support Professional to join our team. As a key member of our IT organization, you will be responsible for providing top-notch technical support to our facilities, computers, and peripherals.

You will install, diagnose, maintain, and upgrade/replace hardware to ensure optimal performance. You will also represent our central IT organization at local locations and act as an advocate for our customers within IT.

Key Responsibilities:
  • Provide Tier 2 support for facility computer systems, computers, and peripherals
  • Interface with local management and end users to represent the central IT organization
  • Solution consulting and project participation
  • Perform on-site diagnosis and resolution of moderate PC problems
  • Manage and respond to incident/requests, change, and asset management
  • Provide training and support to customers and staff on computer operation and defined suite of training courses
Requirements:
  • Strong technical knowledge of IT client troubleshooting
  • Elevated technical knowledge of network and PC hardware
  • Knowledge of Microsoft Office products and software distribution systems (MS SCCM)
  • Ability to work in a diverse, team-oriented, and collaborative environment
  • Effective interpersonal, written, and oral communication
  • Ability to analyze complex situations and provide solutions
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
About the Salary

The estimated annual salary for this position is $80,000-$100,000, depending on experience.

Why Work at Bosch?

We value our employees' growth and well-being, offering a range of benefits, including competitive salaries, comprehensive health insurance, and opportunities for professional development.



  • Aguascalientes, Aguascalientes, México Resideo A tiempo completo

    **Job Overview:**Resideo is seeking a skilled Technical Support Associate to facilitate issue identification and analysis, investigate and resolve technical issues, track requests resolution, provide technical training, build relationships with customers, test products & software, and develop and share knowledge.**About You:**To be successful in this role,...


  • Aguascalientes, Aguascalientes, México Resideo A tiempo completo

    As a Technical Support Team Lead at Resideo, you will be responsible for providing exceptional technical assistance to internal and external customers. You will lead a team of technical support professionals, driving focus on accuracy, timely feedback, and customer satisfaction. Your expertise will be essential in identifying, investigating, and resolving...


  • Aguascalientes, Aguascalientes, México Valce Talent Solutions A tiempo completo

    We are seeking a Customer Support Analyst to join our team at Valce Talent Solutions. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients.Responsibilities:Conduct client discovery calls to gather client requirements.Design, develop, deploy, and test solutions for clients.Provide on-going...


  • Aguascalientes, Aguascalientes, México Resideo A tiempo completo

    About ResideoResideo is a dynamic and innovative company that values customer satisfaction.We are seeking a highly skilled Sr Technical Support Associate to join our team in providing exceptional technical support to our customers.The successful candidate will be responsible for facilitating issue identification and analysis, investigating and resolving...


  • Aguascalientes, Aguascalientes, México Resideo A tiempo completo

    Job DescriptionWe are seeking a highly skilled and experienced Technical Support Team Lead to join our Resideo team. As a key member of our support team, you will be responsible for providing technical assistance to internal and external customers, driving customer satisfaction, and leading a team of professionals in resolving complex technical...


  • Aguascalientes, Aguascalientes, México Capgemini A tiempo completo

    About the Role:We are seeking a highly skilled Technical Support Specialist to join our team at Capgemini. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our clients and internal teams.Key Responsibilities:Respond to technical issues and provide timely and effective solutions.Collaborate with...

  • IT Support Specialist

    hace 2 semanas


    Aguascalientes, Aguascalientes, México Bosch Group A tiempo completo

    Role SummaryWe are seeking a skilled IT Support Specialist to join our team at Bosch Group. This role will involve providing Tier 2 support for facility computer systems, computers, and peripherals.


  • Aguascalientes, Aguascalientes, México Resideo A tiempo completo

    Job Title: Sr Technical Support AssociateResideo is seeking a highly skilled Sr Technical Support Associate to provide technical assistance to internal and external customers. As a key member of our team, you will be responsible for driving timely identification, investigation, and resolution of technical issues, while developing a broad understanding of...


  • Aguascalientes, Aguascalientes, México Resideo A tiempo completo

    As a Technical Support Team Lead, you will be responsible for providing exceptional technical assistance to internal and external customers. You will lead a team of technical support agents, providing guidance and support to ensure timely and accurate resolution of technical issues. You will also be responsible for driving focus on accuracy, timely feedback,...


  • Aguascalientes, Aguascalientes, México Capgemini A tiempo completo

    Job Overview:We are seeking a highly skilled Technical Support Specialist to join our team in Mexico / Remote. As a key member of our production support team, you will play a critical role in ensuring the smooth operation of our financial services solutions.About the Role:This is an exciting opportunity for a motivated and experienced technical professional...


  • Aguascalientes, Aguascalientes, México Capgemini A tiempo completo

    Job DescriptionWe are seeking a highly skilled L2 Production Support Engineer to join our team in Mexico. This role will be responsible for providing technical support and ensuring the smooth operation of our production systems.ResponsibilitiesProvide level 2 support for production issues, working closely with development teams and stakeholders to resolve...


  • Aguascalientes, Aguascalientes, México Capgemini A tiempo completo

    About the RoleWe are seeking a highly skilled IT support specialist to join our team as an Application Operation Engineer. In this role, you will be responsible for providing timely and responsive value-added services and work products to our clients.As a key member of our team, you will work alongside technical, functional, and industry specialists to...


  • Aguascalientes, Aguascalientes, México Bosch A tiempo completo

    Job OverviewBosch, a global technology leader, is seeking an experienced IT Support Analyst to join our team. In this role, you will provide technical support for facility computer systems, computers, and peripherals, ensuring optimal performance and reliability.Key Responsibilities:Provide Tier 2 support for facility computer systems, computers, and...


  • Aguascalientes, Aguascalientes, México Bosch Group A tiempo completo

    Bosch Group is a leading technology company that offers exciting career opportunities. We are currently seeking a highly skilled High-Tech IT Solutions Specialist to join our team.This role is responsible for providing exceptional technical support and services to our customers. As an IT Support Analyst, you will be the primary point of contact for...


  • Aguascalientes, Aguascalientes, México Capgemini A tiempo completo

    We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.Industry - Sector: Financial Services – BankingWhat you'll do: Provide technical support for L2 production issuesWhat you'll bring: Experience as a L2 support engineerGood communication skills with the ability to articulate...


  • Aguascalientes, Aguascalientes, México Capgemini A tiempo completo

    We are seeking a talented Technical Solutions Specialist to join our team in Mexico. As a key member of our production support team, you will be responsible for delivering high-quality technical solutions to our clients.Job DescriptionAs a Technical Solutions Specialist, you will work closely with our development teams to analyze and resolve complex...


  • Aguascalientes, Aguascalientes, México Capgemini A tiempo completo

    **Overview of the Opportunity**: Capgemini is a leading global digital transformation and consulting services firm with a presence in Mexico. Our company values honesty, boldness, trust, freedom, team spirit, modesty, and fun.We are seeking a Technical Support Specialist to join our team in Mexico. This role will provide technical support to our clients in...


  • Aguascalientes, Aguascalientes, México Edgewell Personal Care Brands, LLC A tiempo completo

    Edgewell Personal Care Brands, LLCWe are a global team of over 6,000 visionaries, doers, and makers. Our secret to success is our people, and we have an inspiring and collaborative global force.As an Industrial Automation Professional, you will play a key role in maintaining the optimal operating conditions of our equipment.Company OverviewWe touch lives in...

  • IT Systems Analyst

    hace 1 mes


    Aguascalientes, Aguascalientes, México ZF Group A tiempo completo

    **About the Role**ZF Chassis Modules is seeking a skilled IT Systems Analyst to join our team in Aguascalientes. As a key member of our global IT support team, you will be responsible for coordinating, maintaining, and supporting on-site applications and system infrastructure.**Key Responsibilities**Coordinate and maintain on-site applications and system...

  • IT Systems Specialist

    hace 2 semanas


    Aguascalientes, Aguascalientes, México ZF Group A tiempo completo

    About ZF Chassis ModulesAs a global leader in assembly and logistics services for the automotive industry, ZF Chassis Modules is accelerating its expansion through a partnership with Foxconn, a strong investor and global leader in technology solutions.We are looking for an IT Analyst to join our team at Aguascalientes, this position is reporting to our...