Product and Application Heat Exchanger Specialist

hace 1 día


Mexicali, Baja California, México Alfa Laval Corporate Ab A tiempo completo

Job Summary

We are seeking a highly skilled and experienced Technical Support Engineer to join our team at Alfa Laval Corporate Ab. As a key member of our Product and Application team, you will be responsible for providing technical expertise and support to our customers in the LATAM region.

Key Responsibilities

  • Support sales companies in the LATAM region and our channel partners by transferring technical knowledge and providing training on Alfa Laval products.
  • Coach sales engineers in designing and preparing information for quotations, and collaborate with the marketing area to define marketing campaigns and strategies.
  • Provide substantial customer support concerning heat exchanger products and applications, and offer key technical support to customers in meetings and interactions.
  • Establish a visible presence as a technical expert, both virtually and in-person, to solve complex technical issues and discuss our products and applications within the industry.
  • Promote the Alfa Laval brand among customers and act as a product champion in product launch campaigns.

Requirements

  • Bachelor's degree in Mechanical Engineering or a related field.
  • 2 years of experience in a similar position with technical expertise on products and applications regarding heat transfer.
  • Fluent in Spanish and English; Portuguese is a plus.
  • Experience in managing CRM systems such as Salesforce or Microsoft Dynamics.
  • Experience in B2B and B2C networking development, channel distribution management, and available to travel 50-70% of the time.

What We Offer

  • The opportunity to work in a company of constant change that allows employees to work with total ownership and accountability.


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