Business Optimization Manager

hace 6 días


Guadalajara, Jalisco, México Ll Oefentherapie A tiempo completo
Business Optimization Manager

MXN 400,000

The Business Optimization Manager has the primary responsibility to lead and build a world-class delivery team servicing North American customers. This involves driving customer success and leading to top-line growth, customer retention, organic customer growth, program referencing, and profitability generation.

More specifically, the Business Optimization Manager will have the experience described below:

  • 10+ years of experience relevant to this position, including 5 years of consulting experience.
  • Direct line management knowledge including project, people, customer, and financial management is preferred.
  • Strong delivery experience in a managed services or consulting capacity, ideally related to Cloud-based Enterprise Resource Planning (ERP) application solutions.
  • NetSuite or Oracle platform experience strongly preferred though competitive offerings will be considered.
  • Specific experience consulting to and/or working within emerging market to medium scale organizations.
  • A dynamic thought leader who has managed medium to large teams while generating significant annual revenue.
  • Strong project management skills, including experience developing continuous improvement structures and culture in organizations.
  • Demonstrated success in driving a very high level of customer standards with impeccable attention to detail and services KPIs.
  • A track record of enabling and developing the skills and careers of direct reports.
  • People management experience: 10+ years. Proven ability to hire and grow high performers.

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