Customer Service Representative
hace 22 horas
We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for delivering exceptional service and support to our clients across various industrial markets.
Responsibilities:- Take ownership of individual customer requests and drive them to completion.
- Process purchase orders and quote requests while following the detailed contract review process to ensure requirements are flowing down to operational departments and executed according to customer's expectations.
- Monitor and manage customer portals.
- Work as a Customer Advocate with other internal departments to drive a fast resolution to customer needs.
- Coordinate with finance on Customer accounts payable and accounts receivable issues.
- Negotiate delivery schedules while considering customer needs and organization capabilities.
Salary Range: $55,000 - $65,000 per year, depending on experience and qualifications. This role offers a competitive compensation package, including benefits such as medical, dental, and vision coverage, 401(k) plan, and paid time off.
About Parker Hannifin CorporationParker Hannifin Corporation is a leading global diversified manufacturer of motion and control technologies and systems. With over 58,000 employees in 49 countries, we provide precision-engineered solutions for a wide variety of mobile, industrial, and aerospace markets.
Requirements:- Bachelor's degree in Business or Administration.
- Minimum 2 years' experience in customer service.
- Advanced English skills (80%-90%).
- Excellent written, verbal, and interpersonal communication skills.
- Analytical and technical skills required to understand business practices and processes.
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