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Ecommerce Technical Success Strategist
hace 1 mes
We are seeking an experienced Ecommerce Technical Success Strategist to join our team at Scale Up Recruiting Partners.
About the Role:
Our client is looking for a highly skilled professional who can provide exceptional technical support to their customers in the ecommerce industry. The ideal candidate will have a strong background in ecommerce, with experience working with platforms such as Shopify and Magento.
Your Key Responsibilities:
- Provide technical assistance to customers using the client's platform, ensuring they achieve optimal results.
- Work closely with the customer success team to identify areas for improvement and implement solutions.
- Develop and deliver training content to help customers maximize their use of the platform.
- Collaborate with internal teams to ensure seamless integration and support of new features.
Requirements:
- 2+ years of experience in ecommerce, preferably with a focus on customer success or technical support.
- Strong understanding of ecommerce platforms, including Shopify and Magento.
- Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
- Experience with email marketing automation tools, such as Klaviyo.
- Familiarity with JavaScript, HTML, and JSON.
- Ability to adapt to changing priorities and deadlines.
What We Offer:
- A competitive salary of $80,000 - $110,000 per year, depending on experience.
- The opportunity to work with a leading ecommerce company and contribute to their growth and success.
- A dynamic and supportive team environment.
How to Apply:
If you are a motivated and experienced professional looking for a new challenge, please submit your resume and cover letter for consideration.
