Bilingual Service Desk Specialist English
hace 1 día
Customer Support Specialist Opportunity
We are seeking a highly skilled Customer Support Specialist to join our team at Sequoia Connect. As a key member of our service desk, you will be responsible for providing exceptional customer support to clients via phone, email, and chat.
Key Responsibilities:
• Provide high-quality customer support to clients
• Utilize advanced proficiency in both English and German (oral and written)
• Collaborate with cross-functional teams to resolve customer issues
Requirements:
• Proven experience in a Service Desk or technical support role
• Advanced proficiency in both English and German (oral and written)
• Strong communication and problem-solving skills
About Sequoia Connect:
We are a fast-growing automation-led next-generation service provider delivering excellence in IT, BPO, and consulting services. Our digitally empowered workforce represents various nationalities, comprising 19,833 employees, and lives the company's philosophy of 'customer success, first and always'. We are driven by a combination of robust strategies, passionate teams, and a global culture rooted in innovation and automation.
Why Join Us:
• Opportunity to work with a dynamic and award-winning employer
• Collaborative and inclusive work environment
• Professional growth and development opportunities
-
Bilingual Service Desk Specialist English
hace 9 horas
Monterrey, Nuevo León, México Sequoia Connect A tiempo completoWe are seeking a highly skilled Bilingual Service Desk Specialist to provide exceptional customer support to our clients via phone, email, and chat. The ideal candidate will possess advanced proficiency in both English and German, as well as a proven track record in a Service Desk or technical support role.Key Responsibilities:Provide high-quality customer...
-
Bilingual Service Desk Specialist English
hace 1 día
Monterrey, Nuevo León, México Sequoia Connect A tiempo completoAt Sequoia Connect, we're seeking a skilled Bilingual Service Desk Specialist to provide exceptional customer support to our clients. With a strong focus on innovation and automation, our client is a fast-growing next-generation service provider delivering excellence in IT, BPO, and consulting services. As a key member of our team, you'll be responsible for...
-
Bilingual Service Desk Specialist English
hace 5 días
Monterrey, Nuevo León, México Sequoia Connect A tiempo completoWe are seeking a highly skilled Bilingual Service Desk Specialist to provide exceptional customer support to clients via phone, email, and chat. The ideal candidate will have advanced proficiency in both English and German, as well as proven experience in a Service Desk or technical support role.Responsibilities:Provide high-quality customer support to...
-
Bilingual Service Desk Specialist English
hace 1 día
Monterrey, Nuevo León, México Sequoia Connect A tiempo completoWe are seeking a highly skilled Bilingual Service Desk Specialist to provide exceptional customer support to clients via phone, email, and chat. This role requires advanced proficiency in both English and French, as well as a proven track record of delivering high-quality technical support.Key Responsibilities:Provide timely and effective customer support...
-
Bilingual Customer Service Representative
hace 2 semanas
Monterrey, Nuevo León, México Cover Desk A tiempo completoAbout Cover DeskCover Desk is a leading provider of virtual assistants to the insurance industry, connecting US-based agencies with highly skilled and bilingual representatives in Mexico. Our mission is to deliver exceptional customer service and support to our clients, while fostering a culture of excellence and teamwork.Job ScopeAs a virtual assistant to...
-
Bilingual Customer Service Representative
hace 2 semanas
Monterrey, Nuevo León, México Cover Desk A tiempo completoAbout Cover DeskCover Desk is a leading provider of virtual assistants to the insurance industry, helping agencies grow and thrive. We offer a unique opportunity for bilingual customer service representatives to work with US-based insurance agencies, providing exceptional customer service and support.Job ScopeAs a virtual assistant to Cover Desk Mexico, you...
-
Bilingual Customer Service Representative
hace 1 día
Monterrey, Nuevo León, México Cover Desk A tiempo completo**About Cover Desk**:Cover Desk is a leading provider of virtual assistants to the insurance industry. We are seeking a highly skilled Bilingual Customer Service Representative to join our team.**Job Scope**:As a virtual assistant to Cover Desk, you will provide bilingual customer service and back-office assistance to a US-based insurance agency. You will be...
-
Bilingual Customer Service Representative
hace 5 días
Monterrey, Nuevo León, México Cover Desk A tiempo completo**About Cover Desk**:Cover Desk is a leading provider of virtual assistants to the insurance industry. We are seeking a highly skilled and bilingual customer service representative to join our team.**Job Scope**:As a virtual assistant to Cover Desk, you will provide customer service and back-office assistance to US-based insurance agencies. You will be...
-
Bilingual Customer Service Representative
hace 1 semana
Monterrey, Nuevo León, México Cover Desk A tiempo completoAbout Cover DeskCover Desk is a leading provider of virtual assistants to the insurance industry, connecting US-based agencies with highly educated and talented professionals in Mexico. Our mission is to deliver exceptional customer service and support to our clients, while providing a rewarding work environment for our team members.Job ScopeAs a virtual...
-
Bilingual Service Desk Specialist English
hace 3 días
Monterrey, Nuevo León, México Sequoia Connect A tiempo completoCustomer Support RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Sequoia Connect. As a key member of our service desk, you will be responsible for providing exceptional customer support to clients via phone, email, and chat.ResponsibilitiesProvide high-quality customer support to clients.Respond to customer inquiries in a...
-
French Service Desk Specialist
hace 5 días
Monterrey, Nuevo León, México Agile Global Solutions A tiempo completoWe are seeking a skilled French Service Desk Specialist to join our IT support team. In this role, you will provide technical assistance and ensure efficient troubleshooting for our clients' issues, delivering high-quality service desk solutions.Key Responsibilities:Respond promptly to incoming service desk queries related to hardware, software, and network...
-
Service Desk Specialist
hace 5 días
Monterrey, Nuevo León, México Gss A tiempo completoJob Title: Service Desk SpecialistAt Gss, we are seeking a highly skilled Service Desk Specialist to join our team. As a Service Desk Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Gather customer information and determine the root cause of the issue.Ensure accurate...
-
Service Desk Specialist
hace 1 semana
Monterrey, Nuevo León, México Uptalent Sa De Cv A tiempo completoService Desk AnalystUptalent Sa De Cv is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support and assistance to our customers.Key Responsibilities:Provide technical support and assistance to customers via phone, email, and chat.Identify and resolve technical issues...
-
French Service Desk Technician
hace 1 semana
Monterrey, Nuevo León, México Agile Global Solutions A tiempo completoFrench Service Desk TechnicianWe are seeking a dedicated and skilled French Service Desk Technician to join our IT support team. As a key member of our team, you will provide high-quality technical support to our clients in French and English, ensuring efficient troubleshooting and resolution of technical issues.Key Responsibilities:Respond promptly to...
-
Service Desk Support Specialist
hace 1 semana
Monterrey, Nuevo León, México Gm Financial A tiempo completo{"h1": "Service Desk Agent", "p": "At GM Financial, we're looking for a Service Desk Agent to join our team. As a Service Desk Agent, you will be responsible for providing timely, first call resolution to technical support issues while following company standards and knowledge articles. You will identify, troubleshoot, and resolve any PC hardware, software,...
-
Service Desk Support Specialist
hace 1 semana
Monterrey, Nuevo León, México Gm Financial A tiempo completoAbout the RoleWe are seeking a highly motivated and detail-oriented Service Desk Agent to join our team at GM Financial. As a Service Desk Agent, you will be responsible for providing timely and effective technical support to our internal customers, resolving software and hardware-related issues, and escalating complex problems to senior analysts or...
-
Service Desk Specialist
hace 3 semanas
Monterrey, Nuevo León, México Vontier A tiempo completoJob Title: Service Desk Agent ANZJob Summary: We are seeking a highly motivated and customer-focused Service Desk Agent to join our team in Australia and New Zealand. As a Service Desk Agent, you will be the first point of contact for our customers, providing technical assistance and support for their inquiries and issues related to our hardware and software...
-
Service Desk Specialist
hace 1 semana
Monterrey, Nuevo León, México Gm Financial A tiempo completo{"h1": "Service Desk Agent Role at Gm Financial"} At Gm Financial, we are seeking a skilled Service Desk Agent to join our team. As a Service Desk Agent, you will be responsible for providing timely and effective technical support to our internal customers. Your primary goal will be to resolve technical issues efficiently, ensuring minimal disruption to our...
-
Service Desk Support Specialist
hace 5 días
Monterrey, Nuevo León, México Gm Financial A tiempo completo**About the Role**At Gm Financial, we're looking for a skilled Service Desk Agent to join our team. As a Service Desk Agent, you'll be responsible for providing timely, first-call resolution to technical support issues while following company standards and knowledge articles.**Key Responsibilities**Identify, troubleshoot, and resolve pc hardware, software,...
-
Service Desk Specialist
hace 1 semana
Monterrey, Nuevo León, México Vontier A tiempo completoService Desk Agent RoleThe Service Desk Agent is responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat. This role requires strong problem-solving skills, attention to detail, and the ability to work in a fast-paced environment.Key Responsibilities:Log and handle incoming...