Territory Adoption Specialist
hace 3 semanas
Autodesk is reimagining the construction industry for the digital age, helping companies address the most important challenges they face today while preparing for new ways of working in the future. As a Territory Adoption Specialist within the Autodesk Emerging Business organization, retaining and expanding our construction customers is one of our most important tasks. Within Emerging Business Customer Success, we understand that enabling adoption of our cloud solutions and fulfilling our customers' results is critical to building lasting relationships with our customers and driving revenue for Emerging Business.
You will report to the Territory Adoption Manager. This is an important role in driving retention of our most at-risk accounts by providing guidance and resources directly to customers or by supporting our partners. You will be the main driver for product adoption, expanding your network within the customer to identify and build repeatable adoption plays by collecting product data, customer feedback, and analyzing patterns of successful customers. Managing a portfolio of a few hundred customers and working directly with customers by phone and email, you will drive the success of your customers by aligning their goals. This is a hybrid position, and you will have a combination of remote work and onsite work.
Responsibilities
Assess a customer's level of risk for retention and renewal using multiple digital assessment tools and reports
Organize target accounts according to pre-defined priority criteria
Proactively call customers that are at risk
Ensure that customers drive maximum value from their investment in Autodesk Solutions, use all their licenses, identify new opportunities, ensure renewal, and collaborate with other teams to ensure growth attainment
Conduct outbound customer calls with a required minimum number of calls daily
Use Salesforce to document all customer opportunities and customer activity
Help customers adopt new features or changes in the product
Guide a customer through a significant change in their use of your product
You will have a combination of remote work and onsite work
Minimum Qualifications
You will need to speak fluent English
Relevant Bachelor's degree or equivalent work experience
2+ years of experience (individual contributor role)
Understanding of customer success principles, approaches, and considerations
Experience with complex customer situations, ability to navigate large organizations, and gain executive-level agreement
Experience managing time on customer calls, troubleshooting follow-ups, customer relationship management, and new customer outreach
Construction software knowledge
#LI-SV1
Learn More
About Autodesk
Welcome to Autodesk. Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made but what can be made.
We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us
Salary transparency
Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.
Sales Careers
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Learn more here:
Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here:
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).
-
Territory Adoption Specialist
hace 2 meses
Ciudad de México, Ciudad de México Autodesk A tiempo completoPosition OverviewAutodesk is revolutionizing the construction industry with innovative software solutions. As a Territory Adoption Specialist, you will play a critical role in driving customer success and retention within the Emerging Business organization.Key ResponsibilitiesAssess customer risk levels using digital assessment tools and reportsOrganize...
-
Territory Adoption Specialist
hace 1 mes
Ciudad de México, Ciudad de México Autodesk A tiempo completoPosition OverviewAutodesk is seeking a skilled Territory Adoption Specialist to join our Emerging Business organization. As a key member of our team, you will play a critical role in driving customer adoption and retention of our cloud solutions in the construction industry.ResponsibilitiesAssess customer risk for retention and renewal using digital...
-
Territory Adoption Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Autodesk A tiempo completoPosition OverviewAt Autodesk, we're redefining the construction industry for the digital age. As a Territory Adoption Specialist, you'll play a critical role in retaining and expanding our construction customers. This is an exciting opportunity to drive customer success and revenue growth within our Emerging Business organization.Key ResponsibilitiesAssess...
-
Territory Adoption Manager
hace 9 horas
Ciudad de México, Ciudad de México Autodesk A tiempo completoPosition OverviewAutodesk is reimagining the construction industry for the digital age. As a Territory Adoption Specialist, you will play a critical role in retaining and expanding our construction customers. Your key objective will be to drive the adoption of our cloud solutions and ensure our customers achieve the desired results.You will report to the...
-
Territory Adoption Specialist
hace 1 mes
Ciudad de México, Ciudad de México Autodesk A tiempo completoJob SummaryWe are seeking a highly skilled Territory Adoption Specialist to join our team at Autodesk. As a key member of our Emerging Business organization, you will play a critical role in retaining and expanding our construction customers.About the RoleThis is a hybrid position that requires a combination of remote work and onsite work. You will report to...
-
Ciudad de México, Ciudad de México Autodesk A tiempo completoPosition Overview Autodesk is transforming the construction industry for the digital era, assisting businesses in tackling their most pressing challenges while preparing for innovative work methodologies in the future. As a Customer Success Specialist for Territory Adoption within the Autodesk Emerging Business division, your role in retaining and...
-
**Senior Territory Sales Specialist**
hace 6 días
Ciudad de México, Ciudad de México Oracle A tiempo completo**Job Summary**:As a Senior Territory Sales Specialist at Oracle, you will be responsible for selling technology software products and related services in a defined Mexican territory. Your primary duty will be to identify, qualify, and close new opportunities. You will also manage existing accounts, including the entire sales process from business...
-
Territory Microbiology Sales Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Hygiena Llc A tiempo completoAt Hygiena LLC, we are seeking a highly skilled Territory Microbiology Sales Specialist to join our team. This role is responsible for developing and executing an annual accelerated business growth plan, working closely with the regional sales manager to identify new product launches, pricing management, and organic growth opportunities.Main...
-
Construction Solutions Adoption Expert
hace 1 mes
Ciudad de México, Ciudad de México Autodesk A tiempo completoPosition Overview Autodesk is transforming the construction industry for the digital era, assisting businesses in tackling their most pressing challenges while preparing for innovative work methodologies in the future. As a Territory Engagement Specialist within the Autodesk Emerging Business division, our primary focus is on retaining and expanding our...
-
Territory Business Development Expert
hace 7 horas
Ciudad de México, Ciudad de México Autodesk A tiempo completoPosition OverviewWe are seeking a Territory Business Development Expert to partner with LATAM Territory Sales Executives, driving revenue growth by demonstrating the value of the Autodesk platform. As a key contributor to Worldwide Construction Sales success, you will develop and execute a strategy to expand existing accounts and identify new business...
-
Territory Sales Manager
hace 4 semanas
Ciudad de México, Ciudad de México Parker Hannifin Corporation A tiempo completoJob SummaryWe are seeking a highly motivated and experienced Territory Sales Manager to join our team at Parker Hannifin Corporation. As a key member of our sales team, you will be responsible for developing and executing sales strategies to drive business growth and profitability in your assigned territory.Key ResponsibilitiesDevelop and execute sales plans...
-
Sales Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Brightree A tiempo completoAbout the RoleWe are seeking a highly motivated and results-driven Sales Support Specialist to join our team in Mexico City. As a Sales Support Specialist, you will play a critical role in selling ResMed's products and solutions to customers in an assigned territory and/or with specific accounts.Key ResponsibilitiesExecute account strategy as defined by...
-
Scale Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Tbwa ChiatDay Inc A tiempo completoUnlock Your Potential as a Global Scale SpecialistJoin Cisco's dynamic team as a Global Scale Specialist, where you'll play a pivotal role in driving customer adoption and growth. As a key member of our team, you'll leverage your exceptional communication and problem-solving skills to ensure seamless customer experiences.Key Responsibilities:Develop and...
-
Sales Growth Specialist
hace 1 semana
Ciudad de México, Ciudad de México Thermo Fisher Scientific A tiempo completoDrive Sales Growth and Achieve Revenue TargetsAs a Sales Growth Specialist at Thermo Fisher Scientific, you will be responsible for driving sales growth and achieving revenue targets for your territory. This involves collaborating with cross-functional teams to improve commercial outcomes and processes, effectively communicating them with sales colleagues,...
-
Workday Integration Specialist
hace 1 mes
Ciudad de México, Ciudad de México Workday A tiempo completoAbout the RoleWe are seeking a highly skilled Workday Integration Specialist to join our team. As a Workday Integration Specialist, you will be responsible for delivering various services to Workday Success Plans customers, including conducting research, delivering small scope consulting, and troubleshooting product configuration.Key ResponsibilitiesConduct...
-
Customer Success Specialist Manager
hace 3 semanas
Ciudad de México, Ciudad de México Zebra A tiempo completoCustomer Success Specialist ManagerAt Zebra, we're a community of innovators who come together to create new ways of working to make everyday life better. As a Customer Success Specialist Manager, you'll play a key role in driving lifecycle retention and adoption for our customers.Responsibilities:Manage a segment of non-key/focused account customers on...
-
Sales Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Westcon Mexico, S.A. de C.V. A tiempo completoJob SummaryWe are seeking a highly motivated and detail-oriented Sales Support Specialist to join our team at Westcon Mexico, S.A. de C.V. The ideal candidate will have a strong understanding of sales and customer service principles, as well as excellent communication and problem-solving skills.Key ResponsibilitiesProvide first call response for solutions...
-
Cloud Business Development Specialist
hace 1 mes
Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. - C68 A tiempo completoAbout the RoleWe are seeking a highly skilled Cloud Business Development Specialist to join our team at Amazon Web Services Mexico S. de R.L. de C.V. - C68. As a key member of our Worldwide Specialist Organization, you will play a critical role in driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to...
-
Security Sales Specialist
hace 1 mes
Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completoAbout the RoleWe are seeking a highly motivated and experienced Security Sales Specialist to join our team at Amazon Web Services Mexico S. de R.L. de C.V. in Mexico City, DIF, MEX. As a Security Sales Specialist, you will be responsible for promoting AWS's native security services portfolio and partner security solutions featured on AWS Marketplace to large...
-
Sales Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Westcon Mexico, S.A. de C.V. A tiempo completoJob DescriptionAt Westcon Mexico, S.A. de C.V., we are seeking a highly motivated and detail-oriented Sales Support Specialist to join our team. As a Sales Support Specialist, you will play a critical role in providing exceptional customer service and support to our clients.Key Responsibilities:Provide first call response for solutions pricing and quoting of...