Technical IT Systems Specialist
hace 1 mes
Overview
Kal, a global leader in innovative solutions, seeks a highly skilled Technical IT Systems Specialist to join our team based in Mexico City. As a key member of our IT department, you will play a crucial role in maintaining and supporting our Global user base via a ticketing system.
Key Responsibilities:
- Maintain and support our Global user base via a ticketing system
- Manage our Server estate (primarily Microsoft)
- Own full lifecycle responsibility for problem tickets
- Build/break-fix of consumer devices and servers
- Liaise with IT suppliers
- Support and maintain Microsoft Exchange 2013/2016, Microsoft SQL, Hardware and Software Support, CISCO, HP, Dell
Requirements:
- 1+ years of experience in a similar Desktop / Server support using Microsoft technologies
- Exposure to business continuity techniques
- Working knowledge of networking – TCPIP, VPN, firewalls, routing, and switching
- Experience with Hyper-V and SQL advantageous
- Flexible problem solver, willing to take on any task and manage a wide range of ongoing projects assigned to you and your team
- Strong communication skills, both written and verbal
- Ability to work to agreed deadlines
- Fluency in English is essential as English is our working language. Other languages are highly desirable
- Must have the legal right to live and work in Mexico
About the Role:
This is an excellent opportunity to develop your skills in a fast-paced environment. You will be working closely with other engineers in our Mexico City and global offices. We offer a competitive salary of $80,000 - $110,000 per year, depending on experience.
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