IT Support Specialist
hace 3 días
We are a leading financial services company in Mexico, constantly growing and seeking an IT Support Specialist to join our team.
**Key Responsibilities:**
- Receive and handle user requests related to IT support
- Prepare and diagnose technical equipment before sending it for repair.
- Develop user instructions and maintain them up-to-date
- Manage the corporate messenger and mail system
- Maintain and update the IT Assets inventory
- Assist with device management
**Requirements:
- Strong interpersonal skills
- **Bilingual English and Spanish**: a must for effective communication
- Proficient knowledge of PC hardware, software, and various operating systems
- Responsible attitude towards assigned tasks, attentiveness, and strong problem-solving skills
- Experience managing global corporate IT systems (Google Workspace, mobile device management solutions)
- Excellent written and verbal communication skills
**What We Offer:**
- Competitive salary: $20,000 - $25,000 per month
- Free beverages and referral program benefits
- Full-time schedule: Monday through Friday, 8-hour shifts
- On-site work location
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