Senior Customer Practice Manager

Job SummaryThe Senior Customer Experience Manager will be responsible for building and maintaining strong relationships with customers to drive business growth and customer satisfaction. This role will involve leading customer account teams, developing and executing success plans, and providing exceptional customer service.Key ResponsibilitiesLead customer...

About the RoleAs a Senior Digital Customer Experience Manager at Shuttlerock Limited, you will be responsible for ensuring customer success and growth through strategic account management.

The Senior Customer Service Manager role at Citi is a key position responsible for leading a team in delivering exceptional customer service and support to external clients.**Key Responsibilities:**• Manage a team of customer service representatives to ensure seamless delivery of customer service support.• Evaluate team performance, make recommendations...

Job SummaryAmazon Web Services Mexico S. De R.L. De C.V. is seeking a highly skilled Senior Customer Practice Lead to join our team. As a key member of our Professional Services team, you will be responsible for leading customer programs that accelerate business outcomes.About the RoleThe ideal candidate will have a strong background in management consulting...

At Lyft, we're committed to delivering exceptional customer experiences. To achieve this goal, we're seeking a skilled Senior Operations Manager - Customer Experience to lead our Support Escalations team.This is a challenging role that requires strong leadership skills, operational expertise, and a passion for delivering results. As a Senior Operations...

Job Title: Customer Experience Senior Manager Food DeliveryAt Didi Global, we are seeking a highly skilled and experienced Customer Experience Senior Manager to lead our food delivery CX strategy and operations. As a key member of our team, you will be responsible for creating exceptional customer experiences, elevating our services, and championing a...

At Syneos Health, we're accelerating customer success by translating unique clinical, medical affairs, and commercial insights into outcomes. Our Clinical Development model brings the customer and the patient to the center of everything we do. We're seeking a Senior Quality Assurance Manager to support our Quality Issue Management initiatives.The Senior...

About the RoleCiti seeks a highly skilled and experienced Senior Customer Service Manager to join our team. This is an excellent opportunity for someone who wants to take their career to the next level and lead a team of customer service professionals.Job SummaryThe successful candidate will be responsible for leading a team of 15-25 customer service...

At Ecovadis, we are the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology.We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social, and ethical risks.The position is based in Mexico City, and you will be...

About This RoleWe are seeking an experienced and skilled Senior Business Development Manager to join our team at Oracle. This is a unique opportunity to leverage your expertise in sales, customer relations, and negotiation to drive business growth and success.

Job Title: Marketing Senior ManagerAs a Marketing Senior Manager at Citi, you will play a key role in driving business growth through strategic marketing initiatives. Your primary responsibility will be to develop and execute marketing plans that drive customer preference and loyalty.Key Responsibilities:Develop and execute marketing strategies that drive...

Meet the RoleAs a Senior Service Operations Manager at Backbase, you will oversee a portfolio of current "Run"-in production customers. Your primary focus will be on developing and owning the Service Excellence practice, with a strong emphasis on improving customer satisfaction, quality, and stability with our in-production clients.You will promote active,...

Job OverviewAs a Senior Consumer Insights Manager at NielsenIQ, you will play a key role in developing and maintaining strong client relationships by providing actionable insights that drive business growth. With a focus on retention and customer advocacy, you will leverage your expertise in data analysis and interpretation to deliver high-quality work and...

Senior Service Manager Role at BackbaseAs a Senior Service Manager at Backbase, you will be responsible for overseeing a portfolio of current in-production customers. Your primary focus will be on developing and owning the Service Excellence practice to improve customer satisfaction, quality, and stability.You will promote active engagement with high-level...

About the RoleWe are seeking a talented Senior Vendor Manager to join our dynamic team at Servicios Comerciales Amazon Mexico S. De R.L. De C.V. As a Senior Vendor Manager, you will be responsible for managing a set of subcategories within different categories, driving unit, revenue and margin growth, and executing promotions. You will also negotiate direct...

Job Title: Senior Technical Account ManagerJob Description:We are seeking a Senior Technical Account Manager to join our team in the enterprise segment. As a Senior Technical Account Manager, you will be responsible for supporting a wide array of enterprise customers and serving as the principal technical advisor and 'voice of the customer' for our...

We are a German Freight Forwarder company with over 25 years of experience in the logistics industry. Our team is dedicated to delivering exceptional services to our clients, and we are currently seeking a skilled Senior Revenue Manager to join us.**Job Summary:**The Senior Revenue Manager will be responsible for ensuring revenue growth by verifying and...

Maximize Customer Success with Trilogy ProductsAs a Technical Customer Success Manager at Crossover, you will be responsible for bridging direct customer feedback with our product teams and harnessing impactful AI solutions to drive customer success. This role requires at least 3 years of experience in a customer success or product management role within the...

About the RoleWe are seeking a highly motivated and experienced Senior Client Manager to join our team in Mexico City. As a key member of our sales team, you will be responsible for managing a portfolio of both existing and prospective retail clients, driving revenue growth and improving customer satisfaction.

As a Customer Practice Lead at Amazon Web Services Mexico S. De R.L. De C.V., you will be responsible for leading customer journeys that accelerate business outcomes. This role requires a trusted advisor who can drive strategic and financial value for customers through promoting and selling transformational professional services programs.Key responsibilities...