Chargeback Resolution Specialist
hace 1 día
Global Payments is seeking a highly skilled Chargeback Specialist I to join our team. As a key member of our dispute resolution team, you will be responsible for researching and resolving customer chargebacks in a timely and efficient manner.
Key Responsibilities- Research and resolve customer chargebacks, utilizing established processes and adhering to association regulations.
- Analyze cardholder and/or merchant account transactions to determine if disputed transactions are covered under federal regulations.
- Prepare and assist less experienced Chargeback Specialists with case documentation, including organizing supporting documentation and compiling additional data.
- Develop a familiarity with multiple card brands and federal regulations governing credit card chargebacks and reversals.
- High School Diploma or Equivalent
- Typically Minimum 2 Years Relevant Experience
- 2-4 years related work experience handling dispute resolutions throughout the association lifecycle
As a Chargeback Specialist I at Global Payments, you will have the opportunity to work with a dynamic team and develop advanced knowledge of multiple card brands and federal regulations. If you are a detail-oriented and analytical individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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