Real Estate Operations Manager

hace 1 semana

Ciudad de México, Ciudad de México Ikea A tiempo completo

Job Overview

About the Role

This position serves as a Subject Matter Expert responsible for overseeing all aspects related to property management within Ikano Retail, specifically in the Southeast Asia and Mexico regions. The primary goal is to ensure the smooth and effective operation of our properties while meeting established standards and objectives. Key responsibilities include managing maintenance operations, strategic long-term planning, implementing innovative practices, promoting operational excellence, coordinating climate transition efforts, and collaborating with the Expansion team for new property developments.

Your Responsibilities

This role will be stationed in Mexico and will act as a Subject-Matter-Expert for property-related issues within the region. We are looking for a seasoned, independent, and proficient Property Management Specialist to represent our interests in various property-related committees and working groups.

Strategic Planning and Global Implementation:

Formulate annual objectives and key actions for the Asset & Property Management team globally. Spearhead the planning and execution of Climate Transition initiatives in the region. Collaborate with stakeholders to plan, finance, and implement various Property & Sustainability projects.

Property Management and Innovation:

Ensure ongoing property management with a focus on safety, compliance, and continuous improvement. Lead and coordinate with Unit Facility Managers to ensure the delivery of Property Management services. Propel the regional adoption of Property Management innovations and digital solutions.

Operational Excellence and Maintenance:

Promote operational excellence and maintain properties in optimal condition. Supervise forecasts, budgets, and long-term property plans across all locations. Work alongside the Expansion team in the design and transition of new properties. Conduct annual property assessments and periodic audits to ensure compliance, efficiency, and quality. Develop country-specific frameworks and service agreements to enhance efficiency and manage costs.

Communication and Reporting:

Ensure stakeholders are informed about Property frameworks, guidelines, and tools. Guarantee the timely delivery of Monthly KPI Reports from each Unit and contribute to ongoing improvements.

Team Development and Support:

Enhance the competence, performance, resource management, and succession planning of the Unit FM team. Provide training and workshop support for Unit Facility Managers and stakeholders in the region.

Emergency Management and Cultural Integration:

Assist in crisis and emergency management, including the development of contingency plans. Foster an inclusive IKEA culture that values diversity among employees and customers.

Additional Tasks and Project Management:

Engage in various ad-hoc tasks and projects as part of a dynamic team.

Qualifications

Your Profile

Academic degree or professional qualification in Real Estate, Asset Management, Project Management, Construction Management, Facilities Management, or a related discipline. Over 10 years of relevant experience in Property & Asset Management, Facility Management, Project Management, or Construction Engineering. More than 5 years of experience in Procurement and Contract/Vendor management. Demonstrated experience in leading and managing multi-site projects in an international context. Strong knowledge of Property/FM management principles, practices, and business processes. Familiarity with sustainability aspects in Real Estate/Property Management, including energy and water consumption, emissions, waste management, and chemical products. Proficiency in English and relevant local languages. High-level technical understanding and experience in all facets of commercial real estate and associated equipment.

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