Commercial Sales Support Specialist- Shared Services

hace 5 días


Ciudad Apodaca, Nuevo León, México Hexagon Metrology A tiempo completo

**Commercial Sales Support Role at Hexagon Metrology**

The Commercial Sales Support Specialist will be based in a shared services environment and is responsible for supporting the Sales organization in North America. Primary responsibilities include supporting the sales process, managing purchase orders, entering sales orders, fulfilling software licenses, invoicing, and customer onboarding. The team will support customers throughout all North American time zones, Monday through Friday, occasionally working weekends.

**Key Responsibilities:**

• Utilize Salesforce and Configure Price Quote (CPQ) to support sales with quoting and purchase order review
• Enter sales orders, send invoices, and transact credit and rebills using various Enterprise Resource Planning (ERP) systems
• Create and manage software licenses using various software licensing tools
• Manage purchase orders and invoicing on customer portals
• Support customer onboarding and sales forecasting by updating opportunity records in Salesforce
• Communicate delivery dates to customers by coordinating with the factory on a regular basis
• Address and document customer requests and issues, ensuring prompt response and resolution from the field and various departments
• Engage in follow-up activities such as thank-you letters, calls, and technical support issues
• Participate in the development of tools and documentation to increase the efficiency of the sales process
• Provide input, documentation, and feedback to Commercial Operations Managers and Sales Engineers as required

**Requirements:**

• Proficiency in English, with the ability to read, write, and speak fluently
• Minimum of 2 years of experience working in a sales administration role
• Strong Microsoft Office skills, including Outlook, Word, Excel, and PowerPoint
• Salesforce and CPQ experience preferred
• ERP experience, including LX, Navision, Business Central, and Intacct, preferred
• Ability to establish excellent working relationships with outside sales engineers, customers, management, and various internal departments
• Demonstrated efficiency in working in a fast-paced environment
• Excellent time management skills and the ability to multi-task
• Strong analytical and problem-solving skills
• Some travel to the US and Canada may be required (10%)

**Job Type:** Full-time, Permanent

**Work Location:** On-site employment



  • Ciudad Apodaca, Nuevo León, México Hexagon Metrology A tiempo completo

    **Job Summary**We are seeking a highly skilled Sales Support Supervisor to join our Shared Services team at Hexagon Metrology. As a key member of our sales organization, you will be responsible for providing exceptional support to our sales team in North America.**Key Responsibilities**Supervise a team of specialists to ensure seamless support for quoting,...


  • Ciudad Apodaca, Nuevo León, México Kinetek De Mexico A tiempo completo

    Job SummaryKinetek de Mexico, a Nidec Group Company, is seeking a highly skilled Sales Support Specialist to join our team. As a Sales Support Specialist, you will play a critical role in supporting our sales representatives and managers in achieving their sales goals.Key ResponsibilitiesProvide exceptional customer service and support to internal and...


  • Ciudad Apodaca, Nuevo León, México Methode Electronics, Inc. A tiempo completo

    Job Summary:Methode Electronics, Inc. is seeking a highly skilled Sales Operations Specialist to join our team. As a key representative to our customers, you will serve as a liaison between our Business Development team and external customers, ensuring seamless commercial operations and maximizing sales and profitability.Key Responsibilities:Support the...


  • Ciudad Apodaca, Nuevo León, México Procoplast A tiempo completo

    Job Summary:We are seeking a highly skilled Sales Operations Specialist to join our team at Procolast. As a key representative to our customers, you will serve as a liaison between our Business Development team and external partners. Your primary responsibility will be to manage all commercial aspects of the relationship, ensuring seamless communication and...


  • Ciudad Apodaca, Nuevo León, México Regal Rexnord A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Regal Rexnord. As a Technical Support Specialist, you will be responsible for delivering exceptional customer support to internal and external customers.Key ResponsibilitiesProvide technical support to customers through various communication channels, including phone,...


  • Ciudad Apodaca, Nuevo León, México Hexagon Metrology A tiempo completo

    **Job Summary**We are seeking a highly skilled Order Management Specialist to join our team at Hexagon Metrology. As a key member of our Shared Services department, you will be responsible for managing sales orders, processing invoices, and providing exceptional customer service.**Key Responsibilities**Manage sales orders from receipt to fulfillment,...


  • Ciudad Apodaca, Nuevo León, México Grundfos Holding AS A tiempo completo

    About the RoleWe are seeking a highly motivated and results-driven Sales Development Specialist to join our team at Grundfos Holding A/S. As a Sales Development Specialist, you will play a critical role in driving business growth and expanding our presence in the municipal market.Key ResponsibilitiesCollaborate with external sales teams to identify and...


  • Ciudad Apodaca, Nuevo León, México Regal Rexnord A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Regal Rexnord. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and support to our internal and external customers.Key ResponsibilitiesProvide technical support and guidance to customers through...


  • Ciudad Apodaca, Nuevo León, México Regal Rexnord A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Regal Rexnord. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and support to our internal and external customers.Key ResponsibilitiesProvide technical support and guidance to customers through...

  • IT Support Specialist

    hace 3 días


    Ciudad Apodaca, Nuevo León, México Corning A tiempo completo

    About the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Corning. As an IT Support Specialist, you will be responsible for providing technical support and maintenance to our network and desktop systems.Key ResponsibilitiesProvide technical support and maintenance to network and desktop systemsLead technical support, providing...


  • Ciudad Apodaca, Nuevo León, México Motion Industries (Mot) A tiempo completo

    **Job Summary:**Motion Industries (Mot) is seeking a highly organized and detail-oriented Administrative Support Specialist to provide administrative and accounts receivable support to our team. As a key member of our team, you will be responsible for providing exceptional customer service, managing administrative tasks, and maintaining accurate...


  • Ciudad Apodaca, Nuevo León, México Hexagon Metrology A tiempo completo

    **Accounts Payable Specialist (Shared Service)****Key Responsibilities:**Process and manage purchase and cost invoices and credit notes within the agreed timeframe, ensuring high service quality and efficiency;- Reconcile vendors' statements and resolve debit balances;- Handle incoming queries from vendors, business, and auditors;- Collect, analyze, and...


  • Ciudad Apodaca, Nuevo León, México ABB A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Order Handling Specialist to join our team at ABB. As a key member of our sales process, you will play a critical role in ensuring the timely and accurate delivery of products to our customers.Key ResponsibilitiesCustomer Support: Provide technical support, order, and payment-related assistance to...


  • Ciudad Apodaca, Nuevo León, México Danfoss A tiempo completo

    Job ResponsibilitiesAs a Sales Administration Specialist at Danfoss, you will be responsible for providing exceptional customer service and support to clients and suppliers. Your key responsibilities will include:Providing timely and accurate information to clients and suppliers regarding orders, delivery, inventory, and transportation.Creating, modifying,...

  • Mes Support Specialist

    hace 5 días


    Ciudad Apodaca, Nuevo León, México Softnet Soluciones A tiempo completo

    **About Softnet Soluciones**Softnet Soluciones is a professional services company with over 15 years of experience in various areas of Information Technology. We are seeking a talented individual to fill the position of Mes Support Specialist.**Key Responsibilities:**Design and implement Manufacturing Execution Systems (MES) to optimize production...


  • Ciudad Apodaca, Nuevo León, México Brandsafway A tiempo completo

    About the RoleBrandSafway is a leading provider of specialized services to the global industrial, commercial, and infrastructure markets. We deliver access and scaffolding systems, forming and shoring, industrial services, and related solutions to over 32,000 customers worldwide.We are a corporation of 35,000 employees with operations in more than 35...


  • Ciudad Apodaca, Nuevo León, México Celestica International Inc. A tiempo completo

    Job SummaryCelestica International Inc. is seeking a highly skilled Operations Engineering Support Specialist to join our team. As a key member of our engineering support team, you will be responsible for providing technical support and maintenance services for our manufacturing equipment and systems.Key ResponsibilitiesPerform routine maintenance and...


  • Ciudad Apodaca, Nuevo León, México ABB A tiempo completo

    STELLENBESCHREIBUNG ELECTRICAL Technical Sales Support LeadAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of...


  • Ciudad Apodaca, Nuevo León, México Schneider Electric Gruppe A tiempo completo

    Job DescriptionJob Summary:Schneider Electric Gruppe is seeking a highly skilled Application Support Specialist to join our team. As an Application Support Specialist, you will be responsible for providing technical support for our CRM tool, built on the Salesforce framework, to internal and external users.Key Responsibilities:Provide technical support for...


  • Ciudad Apodaca, Nuevo León, México Regal Rexnord A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Talent Acquisition Specialist to join our team at Regal Rexnord. As a key member of our HR department, you will be responsible for providing HR support to our business units and functional areas, including recruiting, personnel documentation, compensation, and benefits.Key Responsibilities:Provide...