Customer Service Associate
hace 4 días
We are seeking a highly organized and detail-oriented Customer Service Associate to join our team. As an Order Entry Associate, you will play a vital role in maintaining and enhancing our partnerships by efficiently managing various operational tasks.
Your primary responsibilities will include:
- Updating and managing price files to ensure accurate and up-to-date pricing information.
- Maintaining a systematic approach to organizing and managing price files to facilitate ease of access and retrieval.
- Ensuring agreements align with company policies, legal requirements, and specific partner needs.
- Generating timely and accurate quotes for partners based on their specific requirements and pricing guidelines.
- Communicating effectively with partners to address any queries or concerns related to the quotes.
Some key responsibilities of this role include:
- Regularly updating price files to ensure accuracy.
- Maintaining a well-organized system for managing price files.
- Ensuring agreements meet company and partner requirements.
- Providing accurate and timely quotes to partners.
- Communicating effectively with partners via phone, email, or other means.
To be successful in this role, you will need:
- A minimum of +1 year experience in order entry, pricing, or quotation.
- English language proficiency (B2+ or above) - both written and verbal.
- An Associate's Degree in Business, IT, or a related field preferred.
- High School diploma required.
- Basic data entry and mathematical skills.
- Effective communication skills, both written and verbal.
We offer a competitive salary and benefits package, including:
- An estimated salary range of $45,000 - $60,000 per annum.
- Elective benefits tailored to your country and lifestyle.
- Opportunities for career growth and professional development.
- Enhanced personal well-being through seminars, events, and programs.
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