Customer Service Liaison
hace 1 semana
About the Role:
We are seeking a highly skilled Customer Service Representative to join our team at BizLink. As a key member of our customer-facing team, you will play a critical role in ensuring our customers receive exceptional service and support.
Responsibilities:
- Order Management: Manage the receipt and processing of customer orders, ensuring timely and accurate fulfillment.
- Invoice Generation: Generate customer invoices and collaborate with various stakeholders to resolve any discrepancies.
- Reporting: Create and run reports on sales, shipping, delivery, inventory, and customer account information to inform business decisions.
Qualifications:
- Education: Bachelor's degree preferred.
- ERP Experience: Experience working with ERP systems, particularly SAP.
- IATF Knowledge: Knowledge of the IATF 16949:2016 standard.
- MS Office Proficiency: Proven skills with MS Office programs, with a focus on Excel.
- Bilingual: Bilingual English-Spanish skills.
About BizLink:
BizLink is a public company with a strong commitment to innovation and customer satisfaction. We offer a dynamic work environment, competitive compensation, and opportunities for growth and development.
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