Customer Service Team Lead
hace 1 mes
We are seeking a highly skilled and experienced Customer Service Team Lead to join our team at IBM Consulting. As a key member of our organization, you will be responsible for leading and motivating a team of customer support representatives.
Your primary goal will be to ensure all customer inquiries are resolved efficiently and effectively. This will involve cultivating a positive and productive team environment, maintaining high quality customer service standards through coaching and performance evaluations, and analyzing call metrics to identify areas of improvement.
You will also be responsible for developing and implementing strategies to streamline processes and enhance customer experience. Additionally, you will manage work schedules and evening and weekend operations, and participate in new system implementations.
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Customer Service Team Lead
hace 5 días
Guadalajara, Jalisco, México Hilton Worldwide, Inc. A tiempo completoJob OverviewHilton Worldwide, Inc. is seeking an experienced Customer Service Team Lead to join our team in Guadalajara Jalisco Guadalajara.About the JobThis full-time role will support the Reception Manager to ensure that Team Members are prepared and well-informed to deliver exceptional guest experiences from check-in through check-out.Main...
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Customer Support Team Lead
hace 3 semanas
Guadalajara, Jalisco, México Teamviewer Gmbh A tiempo completo**Job Overview**TeamViewer GmbH, a leading global technology company, is seeking a highly skilled Customer Support Team Lead to oversee the Americas region. As part of our dynamic team, you will play a crucial role in ensuring exceptional customer satisfaction by managing and developing a team of customer support representatives.**Responsibilities:**Lead,...
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Customer Service Operations Lead
hace 4 semanas
Guadalajara, Jalisco, México Ibm A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Operations Lead to join our team. As a key member of our operations team, you will be responsible for overseeing the delivery of exceptional customer service and ensuring that our clients receive the highest level of support.Job SummaryThe successful candidate will have a minimum of 7 years of...
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Customer Service Team Member
hace 2 semanas
Guadalajara, Jalisco, México Helpware A tiempo completoAbout the RoleAs a key member of our Customer Service team, you will serve as the first point of contact for customers, providing exceptional service and support. Your role will involve resolving customer inquiries, addressing concerns, and escalating complex issues to supervisors.ResponsibilitiesReview and process incoming customer requests, ensuring timely...
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Customer Support Team Lead
hace 3 semanas
Guadalajara, Jalisco, México Arrive Logistics A tiempo completoAbout the RoleWe are seeking a seasoned professional to lead our customer support team in Guadalajara, Mexico. As the Customer Support Team Lead, you will be responsible for managing accounts receivable, overseeing a team of customer relations specialists and clerks, and working closely with sales teams to ensure efficient completion of accounting tasks.Key...
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Customer Service Ambassador
hace 4 semanas
Guadalajara, Jalisco, México Cognizant A tiempo completoJob OverviewCognizant is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service unit, you will be responsible for providing exceptional support to our clients.Key ResponsibilitiesProvide timely and accurate information to customers regarding products and services.Resolve customer issues efficiently...
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Service Team Manager
hace 2 semanas
Guadalajara, Jalisco, México Marriott International, Inc A tiempo completoAbout the RoleWe are seeking a skilled and experienced Service Team Manager to join our team at Marriott International, Inc. This is an exciting opportunity to lead a high-performing team and contribute to delivering exceptional guest experiences.Job SummaryThe successful candidate will be responsible for supervising a team of staff members, ensuring they...
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Guadalajara, Jalisco, México Customer Service Is A tiempo completoCompañía: Customer Service ISLugar de trabajo: Guadalajara, JaliscoSueldo estimado: $25,000 - $35,000 MXN mensualesDescripción del puestoEn Customer Service IS buscamos a un Agente de Servicio al Cliente Bilingüe para unirse a nuestro equipo en Guadalajara, Jalisco. Como parte de nuestro equipo, serás la conexión vital entre nuestra empresa y nuestros...
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Guadalajara, Jalisco, México Tres R A tiempo completoTres R is seeking a skilled Customer Service Representative to join our bilingual team in Guadalajara. As a member of our dynamic team, you will be responsible for providing top-notch customer service to clients while working collaboratively with colleagues.**Salary:** Up to $18,000 MXN per month.The ideal candidate will have intermediate English skills (B2...
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Customer Experience Lead
hace 1 mes
Guadalajara, Jalisco, México F5 A tiempo completo**Company Overview:**F5 is a people-centered organization that strives to make a positive impact on the lives of our customers and their customers. We foster a diverse and inclusive community where each individual can thrive.**Job Description:**We are seeking an experienced Service Delivery Manager to join our Support team in Guadalajara, Mexico. As a key...
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Guadalajara, Jalisco, México Diageo A tiempo completoJob Overview:This role is responsible for leading the customer service team in international markets, ensuring timely and accurate visibility of logistics for Diageo's Tequila category. The successful candidate will have a proven track record of driving customer satisfaction and cost efficiency, with excellent communication and leadership skills.Key...
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IT Service Management Team Lead
hace 4 semanas
Guadalajara, Jalisco, México Epam A tiempo completoAbout the RoleWe are seeking a seasoned IT Service Management professional to lead our team in Guadalajara. As an Escalation Manager, you will be responsible for providing exceptional support services to our clients, leading geo-distributed teams, and ensuring efficient resolution of conflicts and escalations.Job SummaryLead multiple geo-distributed teams to...
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Customer Service Specialist
hace 1 mes
Guadalajara, Jalisco, México Vishay A tiempo completoGuadalajara, MX | Customer ServiceAt Vishay, we're seeking a talented Customer Service Specialist to join our Inside Sales team. Key responsibilities include investigating prospective accounts, approaching customers remotely to identify new leads or up-selling/cross-selling opportunities, and introducing customers to our product and after-sales service...
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IT Service Delivery Team Lead
hace 3 semanas
Guadalajara, Jalisco, México Pagepersonnel A tiempo completo**Job Summary**We are seeking a highly skilled IT Service Delivery Team Lead to join our technical operations team at Pagepersonnel in Guadalajara. As a key member of our team, you will be responsible for leading the day-to-day operation of our IT ServiceDesk in a fast-paced environment.**Company Overview**Our company specializes in medical technology,...
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Customer Service Expert
hace 4 semanas
Guadalajara, Jalisco, México Helpware A tiempo completoAbout HelpwareHelpware is a leading provider of exceptional customer experiences, delivering top-notch support to clients worldwide.We are seeking a highly skilled and passionate Customer Service Expert to join our team!
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Team Lead Food and Beverage Specialist
hace 1 mes
Guadalajara, Jalisco, México Marriott International, Inc A tiempo completoCompany Overview:We are Marriott International, a global hospitality leader with over 7,000 properties across 131 countries. Our family of 30 brands is dedicated to delivering exceptional experiences for our guests, and we are committed to creating opportunities for our team members to grow and develop their careers.About This RoleThis is an exciting...
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Customer Service Liaison
hace 3 días
Guadalajara, Jalisco, México Helpware Inc. A tiempo completoAt Helpware Inc., we offer a competitive salary of $40,000 - $60,000 per year for our Customer Service Representative role. As a member of our team, you will be responsible for interacting with customers to provide information about products and services.Job Overview:We are seeking a highly skilled Customer Service Representative to join our team. In this...
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Customer Service Ambassador
hace 3 semanas
Guadalajara, Jalisco, México Wexpand A tiempo completoAbout WexpandWe're a dynamic, multinational company dedicated to making every move a joyful experience. Our team is passionate about delivering exceptional customer service and creating memorable experiences for our clients.
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Customer Service Ambassador
hace 1 semana
Guadalajara, Jalisco, México Nextiva A tiempo completoAbout the RoleWe're seeking a highly skilled Customer Service Ambassador to join our team at Nextiva. In this role, you will be responsible for fostering trust with existing customers and driving repurchase loyalty.
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Customer Service Representative
hace 1 semana
Guadalajara, Jalisco, México Hrpv Human Resources Puerto Vallarta A tiempo completoWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Hrpv Human Resources Puerto Vallarta in Guadalajara, Jalisco.As a Customer Service Representative, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and ensuring customer satisfaction. To excel in this role,...