Customer Service Representative

hace 1 semana


Tampico, Tamaulipas, México Cs Enterprises At Connectnet A tiempo completo

Customer Service Representative

At Cs Enterprises At Connectnet, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our Spanish and English-speaking customers.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Communicate effectively with customers in both English and Spanish, providing clear and concise solutions to their problems.
  • Maintain accurate records of customer interactions and provide feedback to the team.
  • Work collaboratively with other departments to address customer issues and provide a seamless experience.

Requirements:

  • Bilingual fluency in English and Spanish.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Flexibility to work rotating schedules and weekends.

What We Offer:

  • Attractive and competitive salary.
  • Statutory and superior benefits.
  • Savings fund.
  • Performance bonuses.
  • 100% paid training.

Education and Experience:

  • Media Superior education.
  • Nivel Inicial experience.

Industry:

  • Call Centers / Telemarketing.

Skills:

  • B2 English.
  • Fluent English.
  • Conversational English.
  • Customer Service.
  • English.


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