Customer Service Representative
hace 1 semana
Customer Service Representative
At Cs Enterprises At Connectnet, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our Spanish and English-speaking customers.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Communicate effectively with customers in both English and Spanish, providing clear and concise solutions to their problems.
- Maintain accurate records of customer interactions and provide feedback to the team.
- Work collaboratively with other departments to address customer issues and provide a seamless experience.
Requirements:
- Bilingual fluency in English and Spanish.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Flexibility to work rotating schedules and weekends.
What We Offer:
- Attractive and competitive salary.
- Statutory and superior benefits.
- Savings fund.
- Performance bonuses.
- 100% paid training.
Education and Experience:
- Media Superior education.
- Nivel Inicial experience.
Industry:
- Call Centers / Telemarketing.
Skills:
- B2 English.
- Fluent English.
- Conversational English.
- Customer Service.
- English.
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