Bilingual Customer Service Representative Home Office
hace 3 semanas
**Vacante para la empresa CS Enterprises at ConnectNet en Tampico, Tamaulipas**:
**Bilingual Customer Service Agent (Home Office) No Prior Experience Required**
Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional experience.
**Responsibilities:**
- Customer Service: Respond to customer queries and requests.
- Bilingual Communication: Communicate fluently in both English and Spanish, translating when necessary.
- Problem Solving: Identify and resolve customer issues effectively.
- Data Recording: Maintain accurate records of customer interactions.
- Customer Education: Provide information about products/services.
- Internal Collaboration: Work with other departments to address customer issues.
**Requirements:**
- Bilingual Fluency
- Communication Skills: Excellent interpersonal communication and empathy.
- Problem Solving: Ability to find solutions.
- Flexibility: Availability for rotating schedules and weekends.
**Benefits:**
- Attractive and Competitive Salary
- Statutory and Superior Benefits
- Savings Fund
- Performance Bonuses
- Home Office (Remote Job)
- 100% Paid Training
**Education and Experience:**
- Education: Media Superior
- Experience: Nível Inicial
**Department and Industry:**
- Department: Atención al cliente
- Industry: Call Centers / Telemarketing
**Skills:**
- English
- Fluent English
- Customer Service
- English Conversational
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