Bilingual Customer Service Representative Home Office

hace 3 semanas


Tampico, Tamaulipas, México Cs Enterprises At Connectnet A tiempo completo

**Vacante para la empresa CS Enterprises at ConnectNet en Tampico, Tamaulipas**:
**Bilingual Customer Service Agent (Home Office) No Prior Experience Required**

Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional experience.

**Responsibilities:**

  • Customer Service: Respond to customer queries and requests.
  • Bilingual Communication: Communicate fluently in both English and Spanish, translating when necessary.
  • Problem Solving: Identify and resolve customer issues effectively.
  • Data Recording: Maintain accurate records of customer interactions.
  • Customer Education: Provide information about products/services.
  • Internal Collaboration: Work with other departments to address customer issues.

**Requirements:**

  • Bilingual Fluency
  • Communication Skills: Excellent interpersonal communication and empathy.
  • Problem Solving: Ability to find solutions.
  • Flexibility: Availability for rotating schedules and weekends.

**Benefits:**

  • Attractive and Competitive Salary
  • Statutory and Superior Benefits
  • Savings Fund
  • Performance Bonuses
  • Home Office (Remote Job)
  • 100% Paid Training

**Education and Experience:**

  • Education: Media Superior
  • Experience: Nível Inicial

**Department and Industry:**

  • Department: Atención al cliente
  • Industry: Call Centers / Telemarketing

**Skills:**

  • English
  • Fluent English
  • Customer Service
  • English Conversational


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