Customer Service Manager

hace 4 días

Ciudad de México, Ciudad de México Marken A tiempo completo
{"Job Summary

We are seeking a highly skilled Customer Relationship Manager to join our team at Marken. As a key member of our organization, you will be responsible for providing exceptional customer service and building strong relationships with our clients.

Main Responsibilities

* Develop and maintain strong relationships with customers to ensure their needs are met and exceeded
* Provide timely and effective communication to customers regarding shipment status and any issues that may arise
* Work closely with internal teams to ensure seamless logistics and supply chain management
* Identify and implement opportunities to improve customer satisfaction and loyalty
* Collaborate with cross-functional teams to develop and implement solutions to meet customer needs

Requirements

* 3 years of experience in a customer-facing role, preferably in the logistics or supply chain industry
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize multiple tasks
* Strong problem-solving and analytical skills
* Experience with logistics and supply chain management software

About Marken

Marken is a leading provider of clinical trial supply chain solutions. We offer a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution worldwide. Our team is dedicated to delivering exceptional customer service and building strong relationships with our clients.

What We Offer

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Apply Now

To apply, please submit your resume and a cover letter outlining your experience and qualifications. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Contact Information

For more information about this opportunity, please contact our HR department at [insert contact information].

Equal Employment Opportunity

Marken is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.

Disclaimer

Marken reserves the right to modify or withdraw this job posting at any time without notice.

Confidentiality

All applications and resumes submitted to Marken become the property of Marken and will be kept confidential.

Copyright

Copyright 2023 Marken. All rights reserved.

Terms of Use

By applying for this position, you acknowledge that you have read and understood the terms of use and agree to be bound by them.

Privacy Policy

Marken is committed to protecting your personal information. Please review our privacy policy to understand how we collect, use, and disclose your personal information.

Cookie Policy

Marken uses cookies to improve your browsing experience and to analyze website traffic. Please review our cookie policy to understand how we use cookies and how you can manage your cookie preferences.

Accessibility

Marken is committed to providing an accessible website and application process. If you require accommodations or have questions about accessibility, please contact our HR department.

Language

English (US)

Language Code

en-US

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