Claims Leadership and Development Manager

hace 1 semana


Ciudad de México, Ciudad de México Aig A tiempo completo
About the Role

We are seeking a seasoned professional to lead our team of claims adjusters in delivering exceptional results. As Claims Leadership and Development Manager, you will drive best practice claims handling performance, optimize claims outcomes, and provide excellent customer service.

Key Responsibilities:

  1. Manage the allocation of complex claims within your team of adjusters
  2. Provide technical guidance and support to team members
  3. Keep stakeholders informed of key developments and trends
  4. Execute strategic initiatives within the team
  5. Maintain best practice compliance within the team

Accountabilities:

  • Team performance and development
  • Effective resolution of complex claims
  • Accurate and consistent reserving and financial control
  • Mitigation of indemnity and expense spend

Requirements:

  1. Leadership experience with a proven track record of success
  2. Ability to positively influence stakeholders at all levels
  3. Strong communication and stakeholder management skills
  4. Fully developed specialist knowledge in Auto technical claims topics
  5. Experience in negotiation, mediation, arbitration, and ADR skills

Benefits:

  • Competitive salary: $120,000 per annum
  • Opportunities for career growth and development
  • A supportive and inclusive work environment

About Us:

AIG is an Equal Opportunity Employer committed to diversity and inclusion. We value creativity, innovation, and collaboration and offer a wide range of programs and initiatives to support our employees' growth and well-being.



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