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Fan Experience Manager Mexico
hace 2 meses
At the FIFA World Cup 2026, we're creating a once-in-a-lifetime experience for fans. As Fan Experience Manager Mexico, you'll play a key role in ensuring that our visitors have an exceptional time in Mexico.
Fan Operations is responsible for delivering the most engaging and innovative World Cup experience for all players, fans, partners, and the community. To achieve this, we need someone who can manage fan information platforms and on-site services at stadiums and host cities in Mexico.
The ideal candidate will be fluent in English and Spanish, with a strong understanding of technological innovations in Mexico for in-stadium fan experiences. They'll also be a team player who can work autonomously and meet tight deadlines.
The responsibilities of the Fan Experience Manager Mexico include:
- Managing the gathering and dissemination of fan information pertaining to stadiums, host cities, and airports for Mexico City, Guadalajara, and Monterrey.
- Ensuring all information for Mexican stadiums is present in the online Fan Information Hub and other relevant channels.
- Assisting in running the change management strategy for Mexico.
- Working with the Fan Operations Manager Mexico to fill any information gaps and facilitate communication.
- E nsuring all fan-facing information is appropriate for the Spanish-speaking market and accurate translations are provided.
- Helping to ensure both physical and digital fan journeys remain fully aligned and complementary.
We're looking for someone with a positive attitude, patience, and persistence. International, cross-cultural work experience is preferred, as well as strong project and product management skills. If you're passionate about delivering exceptional experiences for fans, we want to hear from you
Estimated Salary: $60,000 - $80,000 per year, depending on qualifications and experience. This is a fixed-term, full-time position.
