Dynamic Customer Experience Manager
hace 4 días
**About Us**
IWG, a leading provider of workspaces, is revolutionizing the way people and businesses work. With over 120 countries across the globe, we offer our customers flexibility and convenience.
We are currently seeking a skilled Dynamic Customer Experience Manager to join our team in Mexico City. In this role, you will be responsible for providing exceptional customer service, ensuring seamless operations, and driving growth within our center.
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Customer Experience Manager, Senior
hace 4 semanas
Xico, México Infor A tiempo completoJob SummaryThe Senior Customer Experience Manager will be responsible for building and maintaining strong relationships with customers to drive business growth and customer satisfaction. This role will involve leading customer account teams, developing and executing success plans, and providing exceptional customer service.Key ResponsibilitiesLead customer...
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Customer Experience Manager
hace 1 mes
Xico, México Cisco Systems A tiempo completoJob Title: Customer Experience ManagerAbout the RoleWe are seeking a highly skilled Customer Experience Manager to join our team at Cisco Systems. As a key member of our customer success organization, you will play a pivotal role in driving the successful adoption and utilization of our technologies and services within our customer organizations, leading to...
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Customer Experience Manager
hace 4 semanas
Xico, México Lyft A tiempo completoAt Lyft, our mission is to provide exceptional transportation experiences. To achieve this, we rely on our team members to drive outstanding customer outcomes. The Support Escalations Team Lead plays a crucial role in ensuring their team consistently meets its goals.This role involves leading and managing a team, providing strategic direction, ongoing...
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Customer Experience Director
hace 4 semanas
Xico, México Tesla A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Experience Manager to join our team at Tesla. As a seasoned retail veteran and charismatic leader, you will be responsible for collaborating with your Store leader to lead the recruitment, training, and development of a dynamic store team.Key ResponsibilitiesCollaborate with Store leader to lead the...
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Customer Experience Transformation Manager
hace 3 semanas
Xico, México Uber A tiempo completoAbout the RoleThe Mobility Earner Experience Manager is the guardian of the customer experience and will be obsessed with knowing every detail around the E2E customer journey for specific issue types.Main Responsibilities:Ensure every aspect of our customer support processes are designed with our customers, and our budget, in mind.Help to define and...
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Xico, México Didi Global A tiempo completoJob Title: Customer Experience Senior Manager Food DeliveryAt Didi Global, we are seeking a highly skilled and experienced Customer Experience Senior Manager to lead our food delivery CX strategy and operations. As a key member of our team, you will be responsible for creating exceptional customer experiences, elevating our services, and championing a...
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Senior Digital Customer Experience Manager
hace 4 días
Xico, México Shuttlerock Limited A tiempo completoAbout the RoleAs a Senior Digital Customer Experience Manager at Shuttlerock Limited, you will be responsible for ensuring customer success and growth through strategic account management.
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Customer Experience Manager
hace 4 días
Xico, México Emma – The Sleep Company A tiempo completoAbout Us:">At Emma – The Sleep Company, we are dedicated to providing our customers with the best experience before and after sales, converting them into ambassadors for our brand. We believe in the importance of a well-rested life and strive to create products that help our customers achieve this goal.Your Role:We are seeking an experienced Customer...
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Senior Operations Manager
hace 3 días
Xico, México Lyft A tiempo completoAt Lyft, we're committed to delivering exceptional customer experiences. To achieve this goal, we're seeking a skilled Senior Operations Manager - Customer Experience to lead our Support Escalations team.This is a challenging role that requires strong leadership skills, operational expertise, and a passion for delivering results. As a Senior Operations...
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Global Customer Experience Manager
hace 7 días
Xico, México American International Group A tiempo completoAmerican International Group seeks a highly skilled customer service professional to join our team as a Global Customer Experience Manager.Responsibilities include handling incoming calls from clients, explaining policy benefits and making arrangements for emergency medical treatment, tracking delayed luggage and explaining the process for Trip Cancellation...
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Customer Experience Manager
hace 2 semanas
Xico, México Zendesk A tiempo completoJob SummaryZendesk is seeking a skilled CX Associate Manager to play a vital role in supporting our executive programs focused on the executive persona. This person will report to the Sr. Director of Customer Experience and be responsible for executing and delivering targeted executive events and programs.Key ResponsibilitiesMeeting coordination in Google...
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Xico, México Zendesk, Inc. A tiempo completoAbout the RoleWe are seeking a skilled Customer Experience Manager to join our team in Mexico City. As a key member of our Managed Services team, you will be responsible for delivering exceptional customer experiences for our enterprise clients.Key ResponsibilitiesManage a portfolio of high-value customers, providing proactive support and consulting services...
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Customer Onboarding Experience Manager
hace 4 días
Xico, México Fairplay A tiempo completoCompany OverviewFairplay is a leading organization dedicated to providing exceptional customer experiences. Our team is passionate about ensuring that our customers receive the best possible support and resources to help them achieve their goals. Job DescriptionWe are seeking an experienced Customer Onboarding Experience Manager to join our team. As an...
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Customer Experience Account Manager
hace 4 semanas
Xico, México Gates Corporation A tiempo completoAt Gates Corporation, we're seeking a talented Customer Experience Account Manager to join our North American Center of Commercial Excellence. As a key member of our team, you'll be responsible for supporting large OEM customers in the US, ensuring they receive the best service possible through timely order processing and coordination with other...
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Customer Experience Operations Specialist
hace 5 días
Xico, México Maersk A tiempo completoAbout UsMaersk is a global leader in the transportation industry, connecting and simplifying supply chains for our customers. As a company with a vision larger than the ocean, we aim to revolutionize trade through digital transformation.Job DescriptionWe are seeking a highly skilled Customer Experience Consultant to join our dynamic team. In this role, you...
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Customer Experience Manager
hace 4 semanas
Xico, México Amex A tiempo completo**Empower Customer Success**At American Express, we're committed to delivering exceptional customer experiences. As a Pod Leader - Customer Engagement, you'll play a vital role in driving customer satisfaction and loyalty. Your expertise will help our Customer Care Professionals (CCPs) deliver world-class service to our card members around the globe.**Your...
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Customer Experience Strategist
hace 2 semanas
Xico, México Qualtrics A tiempo completoAbout QualtricsAt Qualtrics, we create innovative software solutions that empower businesses to deliver exceptional frontline experiences and drive growth.Achieving Business Success Through Exceptional Customer ExperienceAs a leading provider of experience management software, we help organizations across various industries leverage our platform to unlock...
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Customer Experience Director
hace 4 semanas
Xico, México Oracle A tiempo completoRole OverviewAs a key member of the Oracle team, you will play a pivotal role in delivering exceptional customer experiences, fostering long-lasting relationships, and driving business growth.Key ResponsibilitiesLead the management of customer contracts, ensuring timely delivery and effective support within agreed budgetary constraints.Develop and maintain...
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Customer Experience Advocate
hace 2 semanas
Xico, México Wood Mackenzie A tiempo completoUnlock the Power of Exceptional Customer SupportWood Mackenzie is seeking a highly skilled and customer-focused Customer Experience Advocate to join our fast-evolving global Customer Support team. As a key member of this dynamic team, you will play a vital role in delivering exceptional customer experiences, driving customer satisfaction, and ensuring timely...
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Lead Customer Experience Manager
hace 1 semana
Xico, México Consotravel A tiempo completoAbout ConsotravelWe're a dynamic company that thrives on innovation and diversity. Our work environment encourages creativity, teamwork, and growth. We empower our employees with the tools and support needed to succeed and drive change in their careers.At Consotravel, we're seeking a highly skilled Bilingual Team Leader to join our Revenue Operations...