Operational Excellence Manager

hace 4 días


Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

Estimated salary: $120,000-$180,000 per year.

Servicios Comerciales Amazon Mexico S. De R.L. De C.V. is seeking an experienced Program Manager to lead a team in one of its Marketplace fulfillment programs expansion in Mexico. The ideal candidate will have a strong background in program management, with 5+ years of experience in managing cross-functional teams and defining process improvement initiatives using data and metrics.

The Program Operational Excellence Manager will be responsible for ensuring a world-class Seller experience in one of Amazon's fastest-growing businesses and highest-impact initiatives. This role requires someone who can think strategically, manage multiple projects simultaneously, and influence stakeholders at various levels.

About the Role:

Lead a team to ensure smooth growth and long-term sustainability of the business

Manage stakeholder relationships across different areas and levels

Conduct multiple projects simultaneously with varying levels of complexity

Create a continuous improvement environment by challenging existing mechanisms

Influence team members and others to develop new procedures and processes

Key Qualifications:

5+ years of program or project management experience

5+ years of working cross-functionally with tech and non-tech teams

Experience in defining and implementing process improvement initiatives using data and metrics

Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, VLookUps)

What We Offer:

A day-to-day work that involves collaborating with internal areas such as Operations, Transportation, Legal, Sales, and Seller Support

An inclusive team culture that values diversity and promotes furthering our culture of inclusion

A flexible work-life balance that allows you to find your own balance between work and personal life

Mentorship and career growth opportunities to help you develop into a better-rounded professional



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