Customer Success Champion

hace 3 semanas

Ciudad de México, Ciudad de México Awesomely A tiempo completo
About Awesomely

Awesomely is an online publishing company with a rich history of experience in the real estate investing industry. Our mission is to inspire, empower, and equip people to live awesomely by delivering high-quality content, training, and tools to real estate investors.

Job Title: Customer Success Hero

We are seeking a highly skilled and motivated Customer Success Hero to join our small team of remote workers. As a Customer Success Hero, you will be responsible for providing exceptional support to our customers, helping them succeed in their real estate investing endeavors.

Key Responsibilities:
  • Provide proactive and reactive support to customers via email, phone, and live chat.
  • Help customers overcome obstacles and achieve their goals through personalized guidance and coaching.
  • Develop and maintain strong relationships with customers to ensure their long-term success.
  • Stay up-to-date with industry trends and best practices to provide expert advice and guidance to customers.
  • Collaborate with the team to identify and implement process improvements to enhance the customer experience.
Requirements:
  • High school diploma or equivalent required; degree in a related field preferred.
  • Minimum 2 years of experience in customer-facing roles, preferably in the real estate industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
  • Proven problem-solving and analytical skills, with the ability to think critically and creatively.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work independently and as part of a remote team.
What We Offer:
  • A competitive salary of $1,300 USD per month.
  • A flexible and remote work arrangement, with the ability to work from home.
  • A dynamic and supportive team environment, with opportunities for growth and development.
  • A comprehensive benefits package, including health insurance and paid time off.
How to Apply:

If you are a motivated and customer-focused individual with a passion for real estate investing, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the role.

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