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Customer Success Champion

hace 1 mes

Ciudad de México, Ciudad de México Awesomely A tiempo completo
Customer Success Hero Opportunity

We're Awesomely, a dynamic online publishing company dedicated to empowering real estate investors with world-class training, coaching, and tools. We're seeking a highly skilled and compassionate Customer Success Hero to join our remote team.

About the Role

As a Customer Success Hero, you'll be the front-line champion for our customers, providing exceptional support and ensuring their success with our products. Your primary responsibilities will include:

  • Providing proactive and reactive support to customers via email, phone, and live chat
  • Helping customers overcome obstacles and achieve their goals
  • Writing customer thank you notes and making welcome calls to new customers
  • Collaborating with our team to develop and implement customer success strategies
Requirements

To be successful in this role, you'll need:

  • Excellent communication and interpersonal skills
  • High integrity and a strong sense of empathy
  • Ability to work independently and self-manage your workload
  • Strong organizational and time management skills
  • Adaptability and a willingness to learn new skills and technologies
What We Offer

As a Customer Success Hero at Awesomely, you'll enjoy:

  • A competitive salary of $1,300 USD per month
  • A flexible and remote work arrangement with a 9am-5pm EST schedule
  • A dynamic and supportive team environment
  • Opportunities for professional growth and development
How to Apply

If you're a motivated and customer-focused individual with a passion for delivering exceptional support, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you