Customer Success Manager

hace 2 semanas


Ciudad de México, Ciudad de México SAP A tiempo completo
About the Role

SAP is seeking a highly motivated and experienced Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring the successful implementation and adoption of SAP solutions by our customers. You will work closely with customers to understand their business needs and develop strategies to meet those needs.

Key Responsibilities
  • Develop and execute customer success plans to ensure customer satisfaction and retention
  • Work closely with customers to understand their business needs and develop strategies to meet those needs
  • Provide training and support to customers on SAP solutions
  • Identify and pursue new business opportunities with customers
  • Collaborate with cross-functional teams to ensure seamless delivery of SAP solutions
Requirements
  • 2-3 years of experience in customer success or a related field
  • Proven track record of success in customer success or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong analytical and problem-solving skills
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Access to cutting-edge technology and tools


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