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Customer Success Strategist
hace 2 meses
What's the Opportunity?
We are seeking a skilled Customer Success Manager to develop and maintain long-term relationships with our clients. This role requires collaboration with internal teams and clients to understand their goals and ambitions.
Key Responsibilities:
- Develop effective long-term key customer relationships.
- Prioritize discovery of customer strategic needs, initiatives, and deployment opportunities.
- Collaborate with customers to better understand their goals and ambitions.
- Provide "voice of customer feedback" to internal teams.
- Develop Customer Success methodologies and own team initiatives that improve productivity.
Requirements:
- Fluent in written and verbal English.
- Customer Success experience (B2B preferred).
- Advanced Excel Skills.
- Experience in payments - Huge advantage.
- Background in Project Management or Customer Success Management with a proven track record of meeting or exceeding program goals.
- Ability to travel.
- Team spirit and proactive behavior.
About the Role:
This is a fantastic opportunity for a motivated and results-driven individual to join our team and contribute to the growth and success of our clients.
