Customer Success Strategist

hace 4 semanas


Ciudad de México, Ciudad de México Morad Law Group A tiempo completo

What's the Opportunity?

We are seeking a skilled Customer Success Manager to develop and maintain long-term relationships with our clients. This role requires collaboration with internal teams and clients to understand their goals and ambitions.

Key Responsibilities:

  • Develop effective long-term key customer relationships.
  • Prioritize discovery of customer strategic needs, initiatives, and deployment opportunities.
  • Collaborate with customers to better understand their goals and ambitions.
  • Provide "voice of customer feedback" to internal teams.
  • Develop Customer Success methodologies and own team initiatives that improve productivity.

Requirements:

  • Fluent in written and verbal English.
  • Customer Success experience (B2B preferred).
  • Advanced Excel Skills.
  • Experience in payments - Huge advantage.
  • Background in Project Management or Customer Success Management with a proven track record of meeting or exceeding program goals.
  • Ability to travel.
  • Team spirit and proactive behavior.

About the Role:

This is a fantastic opportunity for a motivated and results-driven individual to join our team and contribute to the growth and success of our clients.



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