Senior Operations Support Specialist

hace 4 días


Ciudad de México, Ciudad de México 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completo

Job Summary:


As a Senior Operations Support Specialist, you will be responsible for providing operational support services to the team, including record maintenance, storage, and retrieval, as well as account maintenance and imaging.


Key Responsibilities:



  • Provide operational support to the team, including record maintenance, storage, and retrieval.
  • Maintain accurate and up-to-date records and accounts.
  • Ensure timely and efficient completion of tasks and assignments.
  • Collaborate with team members and stakeholders to achieve team objectives.
  • Develop and implement process improvements to increase efficiency and productivity.
  • Monitor and report on key performance indicators (KPIs) to management.

Requirements:



  • 0-2 years of relevant experience in operations or a related field.
  • Proficient in Microsoft Office and able to learn new software.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Self-motivated and detail-oriented.
  • Proven problem-solving and decision-making skills.

Education:



  • Bachelor's degree or equivalent experience.

This job requires a high school diploma or equivalent and 0-2 years of experience in operations or a related field.


Requisitos


Contador Público Titulado


Cédula profesional vigente


Conocimiento básico en recuperación de cartera de crédito - Pyme e Hipotecario


Conocimiento basico en Certificaciones contables o corridas financieras de crédito


Beses en normatividad contable IFRS9



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