Insurance Collection Manager
hace 1 semana
Von Talent seeks an experienced Insurance Collection Manager to lead our team in collecting overdue payments for charge accounts, credit card accounts, or loans from customers of banks, loan companies, department stores, oil companies, or other credit-card-issuing companies.
This is a challenging and rewarding role that requires strong analytical skills, excellent communication skills, and the ability to work effectively in a fast-paced environment. If you have a proven track record of success in debt collection and are looking for a new challenge, we encourage you to apply.
About the RoleThe Insurance Collection Manager will be responsible for:
- Reviewing delinquent account records to determine which customers must be contacted for collection of overdue accounts
- Organizing collection workload based on the degree and amount of delinquency and assigning accounts to employees for collection
- Monitoring delinquent accounts to identify potential collections opportunities, including delinquent accounts that may be eligible for liquidation
- Coordinating with lawyers to collect on delinquent accounts that have been taken to court
- Evaluating the effectiveness of collection methods used by the company to ensure that they are efficient and effective
To be successful in this role, you will need:
- 3 - 4 years of call center customer care experience, preferably in a technical environment
- Strong attention to detail, exceptional listening and analytical skills
- Basic Excel skills required
- Ability to handle a group of minimum 8 persons and expansion
- Bilingual skills desirable
- A salary of $14,000.00 - $16,000.00 per month, offering benefits such as option to contract indefinitely, bonus of productivity, and advanced English skills (desirable)
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